Invalid Address

  • Hi,

    A customer added a packstation in Germany in their delivery address. How can we add that address in the plugin in order to get a label?

    Can we enter: “Packstation XXX” in Address line 1, and “12345678” in Address line 2?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter josianne

    (@josianne)

    Hi,

    Do you have an answer to this? ??

    Hi,

    we test it in the DHL Business Portal and it works. You can try it how you discribse.

    king regards

    DHL Partnermanagement

    Thread Starter josianne

    (@josianne)

    Thanks! But does this also work when we use the plugin in Woocommerce?

    Hi,
    it possible please enter in Adress line 1 the Packstation and the number of that.
    In Adress line 2 the Postnumber of the costumer.

    King regards

    Hi,
    we also have a problem with the Packstation. Our customers entered the address as described above:
    Address line 1: Packstation XXX
    Address line 2: 12345678
    But we always get the error message: Could not create label – Packstationsnummern liegen zwischen 101 und 999 …
    But the number is correct and between 102 and 999. So there seams to be a mistake with merging address line 1 and address line 2.
    Do you have a solution for us?

Viewing 5 replies - 1 through 5 (of 5 total)
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