Invalid Address

  • josianne

    (@josianne)


    7 years ago

    Hi,

    A customer added a packstation in Germany in their delivery address. How can we add that address in the plugin in order to get a label?

    Can we enter: “Packstation XXX” in Address line 1, and “12345678” in Address line 2?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter josianne

    (@josianne)

    Hi,

    Do you have an answer to this? ??

    dhlpaket

    (@dhlpaket)

    Hi,

    we test it in the DHL Business Portal and it works. You can try it how you discribse.

    king regards

    DHL Partnermanagement

    Thread Starter josianne

    (@josianne)

    Thanks! But does this also work when we use the plugin in Woocommerce?

    dhlpaket

    (@dhlpaket)

    Hi,
    it possible please enter in Adress line 1 the Packstation and the number of that.
    In Adress line 2 the Postnumber of the costumer.

    King regards

    Hi,
    we also have a problem with the Packstation. Our customers entered the address as described above:
    Address line 1: Packstation XXX
    Address line 2: 12345678
    But we always get the error message: Could not create label – Packstationsnummern liegen zwischen 101 und 999 …
    But the number is correct and between 102 and 999. So there seams to be a mistake with merging address line 1 and address line 2.
    Do you have a solution for us?

Viewing 5 replies - 1 through 5 (of 5 total)
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