Invalid Access License number (250003)

Hello @nikolov987,

Are you sure you didn’t mistake the Access Number with Access Key? The Access Key has more characters.

Also, please let me know did you request for an access key to production in UPS here: https://www.ups.com/upsdeveloperkit?loc=en_EN? Because if you have only test access, it will not work in our plugin.

Best regards,
Marta

Hello,

For several days, we have been corresponding with UPS and have checked all keys and access numbers. All are correct.

Can you check if the problem is a plugin and also does your plugin allow a region for Bulgaria?

The custom region of the region was not turned on. We tried and switched it on by choosing Bulgaria-Sofia-city, but again there was no result.

Best regards,
Simeon

Hello @nikolov987,

I’m afraid that we will need to take some further steps to investigate the source of the issue you have encountered. Please contact our support at: https://flexibleshipping.com/support/

Best regards,
Marta

• This reply was modified 4 years, 7 months ago by Marta Borówka.

Hello,

Do I need to buy the paid version of the plugin to work?

And I can’t see where I can register with the site https://flexibleshipping.com/support/.

I can’t send a ticket unless i’m registered.

Regards,

• This reply was modified 4 years, 7 months ago by nikolov987.

Hello @nikolov987,

no, you don’t need to buy anything. Only, please describe your problem and we contact you.

Best regards,
Marta

I had the same issue in Estonia, tested all possible ways but still get the same
error 250003. UPS is not officially supporting the plugin and there is no support from plugin creator either as I see, or am I wrong ?

checked into flexibleshipping.com as I see from here, there is possible to open ticket only for PRO version. Hence we conclude the free ver might be just marketing. I anyone using pro or fee version here ?

Hello @kadarpik,

We will need to take some further steps to investigate the source of the issue you have encountered. Please contact our support at: https://flexibleshipping.com/support/
by using Pre-sale Question.

Best regards,
Marta

Marta,

Why are you answering here to those message ? I do not suggest your company to anyone because support is not professional and does not involve engineering at all.

Looked int the code, do not suggest the work to be used.

I have implemented another solution with slight coding and things work as
intended.

Hello @kadarpik,

We wanted to help you by check all the settings on your website, because this is the most common problem of using our plugin. Our help is and will be free for this plugin, but this forum has some limited rules and we cannot ask here for some details. That’s why we offer to contact us directly in some difficult cases. You can check other posts to make sure that we always try to help as we could.

Best regards,
Marta

Hi, I have the same mistake, I have already created several keys, and always the same result: “Failure: Invalid Access License number (250003)”

Can anyone help me? Why does the plugin not work?

Hello @pimpik,

We will need to take some further steps to investigate the source of the issue you have encountered. Please contact our support at: https://flexibleshipping.com/support/
by using Pre-sale Question.

Best regards,
Marta

Hi @kadarpik,

I am having the same issue but using UPS Drop Shipping plugin, but the API setup is the same as the previous plugin I was using WooCommerce UPS, I got the 250003 error code on both. What did you do to fix it using code?

• This reply was modified 4 years, 3 months ago by sharkbyte.
• This reply was modified 4 years, 3 months ago by sharkbyte.