Internet Explorer WordPress issues

  • lcklem

    (@lcklem)


    12 years ago

    Our wordpress website was recently hacked. I have the website back up and running with a few issues on dealing with Internet Explorer.

    1. I can no longer log in to the WordPress dashboard through Internet Explorer (version 8 with the latest update). I get the pink box saying that my user name or password is invalid. Also, it reverts right back to the login screen whenever I click the link forgot password. However, I have no issues with either Chrome or Firefox login in, or getting the email screen on forgot your password.
    2. I am using the Mensy plugin for a drop down main menu. However, in Internet Explorer the drop down is not functioning. Again in Chrome and Firefox it functions properly.
    3. I am using Tippy for a pop-up description of cupcake flavors on our website. I have the same issue. The pop-up description does not work in Internet Explorer. However, it does function and work properly in Chrome and Firefox.

    Just a note: All of these items were functioning properly in IE prior to the hack. I have gone through everything with a fine tooth comb. Installed a clean version of WordPress. Perused through the database to the best of my knowledge to remove the infected pieces.

    Any assistance is greatly appreciated. I have a years worth of work in this website and don’t want to have to start again from scratch.

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  • Thread Starter lcklem

    (@lcklem)

    As an added note: I have another wordpress website that is having a similar issue. I can’t log in to the dashboard through IE so it is not just one wordpress website it seems to be any wordpress website. I have no issues whatsoever logging in with firefox or chrome.

    esmi

    (@esmi)

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

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