Internal Server Error when submit orders

Hi,

start with this:

turn on debug on your wp-config.php

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);

temporarily comment out the line in wppizza->ajax->get-jason.php that reads

error_reporting(0);

(approximately line 2)

attempt an order and see what – if anything – you get in your debug log and report back

and regarding localhost:
are you even sure your localhost can send emails ?

get a fatal error:

Fatal error: Call to undefined function mb_internal_encoding() in \\web-123win\winpackage22\yumyumsheffield.co.uk\www.yumyumsheffield.co.uk\web\content\wp-content\plugins\wppizza\inc\common.output.formatting.functions.inc.php on line 936

as you seem to have a windows server edit your php.ini.
somewhere it will (most likely) say

;extension=php_mbstring.dll

i.e it’s disabled

change it to

extension=php_mbstring.dll

and that should be that

glad to know… but the problem is I cannot access the php.ini in my server…

my host provider is: https://www.123-reg.co.uk

> but the problem is I cannot access the php.ini in my server…

err, no can i…

speak to them to sort it out…..

https://www.123-reg.co.uk/support/answers/VPS/Linux/changing-the-php-parameters-on-your-123-reg-vps-4322/

as you are on windows it might be somewhat different….anyway, if i were you though, just speak to your host

one last thing before i close this:

as this is a multilingual plugin, mbstring is required (i’ll put a warning to that effect in the plugin i guess, although i would have thought 99.9% of servers would (should really as far as i am concerned) have this enabled by default

thanks for the help, the problem is fixed

excellent