Internal Server Error – Read

  • When people try to subscribe to my blog using the form on the homepage to enter their email address they get the following message:

    Internal Server Error – Read

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Reference #3.a7c402cc.1366236280.5c72e8b

    How do I correct this? My site is hosted by ipage if that makes a difference.

    website address: https://www.ympsupporters.org/blog/

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  • Moderator t-p

    (@t-p)

    ISE is very generic and can be caused by numerous underlying issues. Your first step should be checking your site’s error logs for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – check with your host if the domain name is configured properly to point to public_html folder
    – It may indicate .htaccess issue. Regenerate .htaccess, and be sure the encoding in your text editor is Unicode No BOM
    – It may also indicate a problem with the configuration on the server. Usually your hosting company tech support can help.
    – it could be problem with the plugins, try resetting the plugins folder by FTP or phpMyAdmin.
    – it could be a problem with the theme. Momentarily, try switching to the default twentyeleven theme via FTP by renaming your current theme to rule out any theme specific issue.

    Thread Starter YMPST

    (@ympst)

    Thanks for the comprehensive answer and your help Tara.

    In the end it was out of my control – or at least it has been sorted by my domain host – and was to do with the recent security issues with WordPress.

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