Internal Server Error after updating

I also upgraded and am experiencing the exact same issue and error details.

–Windward Staff

Here is are the full list of plugins installed on the instance experiencing issues.

Plugin Versions
404 Redirected Version 1.3.2
Admin Columns Version 2.3.5
Advanced Custom Fields Version 4.4.1
Advanced Custom Fields: Repeater Field Version 1.1.1
Advanced iFrame Pro Version 5.9
Advanced Page Manager Version 1.4
Archives for a category Version 1.4b
Broken Link Checker Version 1.10.4
Collapse-O-Matic Version 1.6.8
Contact Form 7 Version 4.1.1
Content Aware Sidebars Version 2.6
Crayon Syntax Highlighter Version 2.6.10
Disqus Comment System Version 2.84
Duplicate Post Version 2.6
Enable Media Replace Version 3.0.3
Enhanced Media Library Version 2.0.4.3
Enhanced Text Widget Version 1.4.4
Google CSE Version 1.0.7
Insert PHP Version 1.2
MCE Table Buttons Version 3.2
P3 (Plugin Performance Profiler) Version 1.5.3.8
PHP Browser Detection Version 3.1.3
Reveal IDs Version 1.4.5
Search & Replace Version 2.7.0
Search Everything Version 8.1.3
Shortcode Empty Paragraph Fix Version 0.2
Simple Image Sizes Version 3.0.1
SlickQuiz Version 1.3.7.1
Strong Testimonials Version 1.15.11
Transient Cleaner Version 1.2.3
Vanilla Forums Version 1.1.16
WordPress SEO Version 1.7.4
WP Document Revisions Version 2.0.0
WP Security Audit Log Version 1.5.0
WP Video Lightbox Version 1.7.2

I have only 1 in common with you:
– Broken Link Checker Version 1.10.4

Other than that, it seems we both have a windows installation.

Yes,

We are running a windows installation (IIS 7.5, Win Server 2008 R2) as well. Luckily we did not publish the updated plugin files to our production servers. If you want a copy of 2.6.9, I created a ZIP file. It seems that SVN is missing that version the site here.

That would be convenient. Currently have a few posts with no language markup ??

EDIT:
nvm, just took one out of my backups ??
Thanks for the offer!

Crayon Syntax Highlighter 2.6.9

For others that may need it

Which version did you upgrade from/to? Also, are you able to view your PHP logs for the error and a backtrace?

I upgraded from 2.6.9 to 2.6.10.

This is the last log of IIS:
2015-04-02 11:39:49 <SERVERIP> GET /wp-admin/plugins.php action=activate&plugin=crayon-syntax-highlighter%2Fcrayon_wp.class.php&_wpnonce=50cfd5f60d 80 – <LOCALIP> Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:36.0)+Gecko/20100101+Firefox/36.0 500 0 3221225477 5250

PHP log is not registering anything. I deleted the log before activating on a test instance. Got the error, but no error log afterwards.

event viewer is showing this:

Faulting application name: php-cgi.exe, version: 5.3.10.0, time stamp: 0x4f2ae019
Faulting module name: php5.dll, version: 5.3.10.0, time stamp: 0x4f2ae082
Exception code: 0xc0000005
Fault offset: 0x00090f5b
Faulting process id: 0x508
Faulting application start time: 0x01d06d3c2b966cd9
Faulting application path: C:\Program Files (x86)\PHP\v5.3\php-cgi.exe
Faulting module path: C:\Program Files (x86)\PHP\v5.3\php5.dll
Report Id: 89ff6271-d92f-11e4-9618-8100fd400bb6

If I try to run the site from the commandline using php-cgi.exe <local path to index.php> the php-cgi.exe crashes, without showing further info

I can run the same command on another wordpress and get information back.

Hmm, not sure what it would be without references to the scripts that are crashing the server, but I did a diff between 2.6.9 and 2.6.10 and the files that changed which might affect it are:

crayon_formatter.class.php
crayon_settings.class.php
crayon_settings_wp.class.php
crayon_wp.class.php

If you have time, you could try to upgrade to 2.6.10 and then replace crayon_formatter.class.php and then crayon_wp.class.php and then crayon_settings.class.php and then crayon_settings_wp.class.php to see if the problem goes away at each step. If it doesn’t then I’m not sure how to proceed debugging since those are the only PHP files.

You can also try to download the latest ZIP file from github: https://github.com/aramk/crayon-syntax-highlighter

OK,

I upgraded to 2.6.10.

The error was present

I started replacing the following files from 2.6.9 to the 2.6.10 plugin directory.

After each file I tried to activate the plugin and test for the error by loading the site

1) I replaced crayon_formatter.class.php – error still present
2) I replaced crayon_wp.class.php – WORKING
3) Did not test crayon_settings.class.php
4) Did not test crayon_setting_wp.class.php

As a final test I removed the current crayon syntax highlighter directory and downloaded 2.7.0_beta from Github

Installing 2.7.0_beta fresh – error no longer exists but the plugin wants to be “upgraded” to 2.6.10 ( I am assuming it is just the software update check response returned from WordPress that is not aware of 2.7.0_beta as an official version)

So, 2.7.0_beta seems to have the issue resolved.

github: https://github.com/aramk/crayon-syntax-highlighter

The original error received from IIS is as follows below.

Error Summary
HTTP Error 500.0 – Internal Server Error
C:\Program Files (x86)\PHP\v5.3\php-cgi.exe – The FastCGI process exited unexpectedly
Detailed Error Information
Module FastCgiModule
Notification ExecuteRequestHandler
Handler PHP53_via_FastCGI
Error Code 0x000000ff
Requested URL https://staging.windward.net:80/wp-admin/plugins.php?action=activate&plugin=crayon-syntax-highlighter%2Fcrayon_wp.class.php&plugin_status=all&paged=1&s&_wpnonce=7d4f329104
Physical Path C:\inetpub\wwwroot\windward\wp-admin\plugins.php
Logon Method Anonymous
Logon User Anonymous

Looks like you have fixed it in the latest version but I hope this info helps.

Thanks for digging into this.

–Windward Staff

I compared the version 2.6.9 to 2.6.10 and started in the crayon_wp.class.php. As soon as the following change was commented (in function enqueue_resources), it worked again:

CrayonSettingsWP::load_settings(TRUE);

I hope this helps.

Update 2.7.1 solves the problem. Thanks!