Internal server error after last update

  • Resolved acarlomagno

    (@acarlomagno)


    2 years, 2 months ago

    Hello,
    I have updates WooCommerce plugin .. and works fine, but after update Woocomerce Payments plugin … the site answer “Internal Server Error 500”

    Why ? … I restore and try again .. same error

    Wordpress version 6.0.2

    please help
    Antonello

    • This topic was modified 2 years, 2 months ago by acarlomagno.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @acarlomagno

    Thank you for reaching out!

    Could you please see if there are any fatal-error logs from WooCommerce > Status > Logs? If you see any fatal error logs, please copy/paste the content of the error in your reply so that we can have a look. The page would look something like this: https://d.pr/i/cfKUYK

    Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

    You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Thread Starter acarlomagno

    (@acarlomagno)

    Hello,
    the log is blank

    Thread Starter acarlomagno

    (@acarlomagno)

    before the update …

    Plugin Support Raif D. a11n

    (@rdeari)

    Hi @acarlomagno!

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 4 replies - 1 through 4 (of 4 total)
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