Internal server error

  • Resolved dieringelei

    (@dieringelei)


    2 years, 3 months ago

    Hello,

    my plugin version is 2.12.2.

    I tried to test the checkout with Klarna, but I get an error message alternating between “checkout error” and “internal server error”.

    I have connected the API successfully and am using the Klarna Payments plugin alongside the Klarna Order Management plugin (which I deactivated during my search for the error, to no effect).

    There is this error in the log I activated for Klarna Payments: 

    12-19-2022 @ 17:54:21 - "Frontend JS 19b125cd-8ee3-957a-b9c8-4bf9c106124a: Successfully placed order. Starting authorization with Klarna"
12-19-2022 @ 17:54:21 - "Frontend JS 19b125cd-8ee3-957a-b9c8-4bf9c106124a: Checkout error | TypeError: klarna_payments.addresses is undefined"

    There are also several errors of the same type in the Woocommerce status report, which seem to be connected to the issue. One example: 

    2022-11-02 18:15:02: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

    WooCommerce and the Klarna Plugins are both up to date. Any hint or help is highly appreciated!

    Thanks and kind regards

    The page I need help with: [log in to see the link]

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