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  • Thread Starter whysorude

    (@whysorude)

    When I’m trying to checkout with paypal express in that time it’s showing internal server error. Can anyone please help me ?

    Hi there,

    When I’m trying to checkout with paypal express in that time it’s showing internal server error.

    Unfortunately this is not much to go off of. What is the specific error that it is showing, and can we have the URL of your site to check it out further? We look forward to your response!

    Thread Starter whysorude

    (@whysorude)

    Exactly showing “internal server error” at the moment I have disabled that plugin. website: buyacsgo.com

    Exactly showing “internal server error” at the moment I have disabled that plugin. website: buyacsgo.com

    Gotcha. The best thing to do here is what is called Conflict Troubleshooting – what is most likely going on is the PayPal Checkout plugin is conflicting with something else. To troubleshoot it do the following:

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
    1. Temporarily switch your theme back to the Storefront or Twenty Seventeen Theme.
    2. Disable all plugins except for WooCommerce and PayPal Checkout.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict. After that you can either reach out here for further assistance or reach out to the plugin developer or theme developer of the conflicting item.

    You can read more about plugin and theme conflicts here: ?https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    Let us know how it goes!

    Moderator Hari Shanker R

    (@harishanker)

    Hi @whysorude!

    We hope that our previous reply helped get you going in the right direction! We are certain that the conflict test should help you find the cause of the troubles.
    ?
    We are marking this thread as?resolved?for now, since we haven’t heard from you in a while. If the problems persist though, feel free to reach out to us here in the forums. We are happy to help!

    ?All the best!

Viewing 5 replies - 1 through 5 (of 5 total)
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