INTERNAL SERVER ERROR

Hello @javib6,
Thanks for contacting us. We will review it and get back to you as soon as possible.
We appreciate your patience.
Thank You.

Yes, thank you! I have been attempting to utilize this plugin for my merchant account with Paysimple & it is the ONLY plugin that I have ever had difficulty with.

I also see that this plugin has NOT been updated in many months. You’re help is greatly appreciated! Thanks.

Hello,
I installed and am getting a fatal error upon payment: Fatal error: Uncaught Error: “Call to a member function get_title() on null in…”

Can you help?
Thanks

@designguy @javib6 Did you get any resolution of this issue from @dots?

We’re having the same issue.

None, no… at least not yet.

@javib6 – So, if you haven’t heard back from them, did you ever find a way to correct the Internal Server error using their PaySimple plugin?

If not, did you find an alternate PaySimple WooCommerce plugin?

If not, did you go a different direction with your credit card processing provider?

2-3 weeks is a long time to not hear back from a business, and we just don’t have that long to figure out the problem.

For clarity, we had no issues testing on Sandbox — everything worked fine, and our test orders processed without any problems.

Once we enabled the credentials for Production, we got the Internal Server error.

I checked the PaySimple end points in the plugin itself, and they did not match the current API information from the PaySimple website. So, I did try changing the endpoints in the code, but that didn’t resolve the issue either.

We’re seeing the following error in our WooCommerce fatal errors log:
CRITICAL Uncaught Error: Call to a member function deepAll()
related to > woo-paysimple.php, line 513

I’ve opened a support ticket on the company’s website in hopes that someone will get back to us quickly.

If that doesn’t happen, I may have to ask another plugin developer to see if they can help us debug the issue.

Hi. My hunch is that since the Paysimple plugin has yet to be updated in over 8months, it’s become incompatible with WordPress over time. Unfortunately, unless Multidot developer releases a patch, I’m afraid that use of the Paysimple plugin won’t work. Mind you, I have tried changing themes & other remedies that google suggests but to no avail.

With that said, I recommend utilizing Paypal business account (free; no fees per month) OR Stripe. Both API keys & live production work fine for those. I know from experience.

Also, a good idea would be to cancel Paysimple since they charge monthly fees upwards of $45.00USD per month.

@javib6 thanks.

We’ve decided to re-write the PaySimple plugin, and have already resolved the Internal Server error issue.

The problem with PayPal & Stripe, is their “simple” pricing is quite a bit more expensive than the current PaySimple pricing my colleagues are paying.

At higher volumes of payment processing, there’s a big difference between high 2% (and low 2% processing fees.

We’ve done some initial fully-loaded pricing comparisons, and even with the $45 monthly cost, it does look like the cost is less to use PaySimple. We’re looking deeper into the reports to confirm that is indeed the case.

We may be able to negotiate better pricing with Stripe of PayPal, but that will be our back-up plan.

At the moment, we have our PaySimple for WooCommerce plugin working in a v1.0 state, but we are quickly adding features to fully leverage the PaySimple API and have a more comprehensive feature set.

@rtddev where can your Paysimple plugin be found?

@rtaveira If you’d like to buy a copy of the plugin we made, let me know.

It would be unsupported, but I can connect you with the our developer who can help you further develop it.

We migrated off of PaySimple, so we stopped development — though we were making some pretty good progress.

Let me know.

@rtddev – yes i would be interested, can you email me? [email protected]

@rtaveira Sent ??

@modernrta, please do not ask for off-forum contact.