Internal Server error 500 after update

Hi hlbuckner2,

Sorry to hear about the upgrade troubles. First thing I’d suggest is to try a conflict test. Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: https://awpcp.com/forum/faq/how-to-test-for-plugintheme-conflicts/

That may tell you which plugin is causing a problem. However, it’s possible that it may tell you it’s AWPCP. In which case I’d suggest reading this article here: https://businessdirectoryplugin.com/support-forum/faq/what-kind-of-hosting-should-i-use-for-wordpress-and-why-is-shared-hosting-a-problem/ and see if you’re on shared hosting, which may be contributing to the issue.

I only have one other plugin – Contact US. I deactivated it and as soon as I activated AWPCP I got the Internal Server error 500 message.

I changed to a default theme, same thing happened.

So, I have been running AWPCP for a little while. I was just using it to display some ads of cars we are selling.

Only thing I know now is to abandon the plug in. Unless you have another suggestion.

Hi hlbuckner2,

If you’re on shared hosting, there’s not much we can offer if it’s struggling to display the output. What happens if you switch themes? Do things work then? It could be the theme, too.

No the theme did not make any difference. It was working great till I updated the plug in that was rolled out. As soon as I updated it, the site crashed.

You never mentioned if you’re on shared hosting. Is that the case here?

How many listings do you have?

Yes I use godaddy. We have about 10-15 listings.

It was a basic section showing a few cars were had for sale.

He is the cached page on way back machine
https://web.archive.org/web/20140812064451/https://bennybuckner.com/awpcp/browse-ads/

If you want, we can investigate and see if something is going awry otherwise–contact me here and we’ll look into it: https://awpcp.com/contact/ Include a link to this forum thread.

I’m nervous about upgrading to latest plugin given the last time I upgraded (internal server errors and the memory limit issues). I guess anytime I read that the entire WP database should be backed up prior to updating makes me anxious.

I’m using Godaddy’s Managed WordPress. https://support.godaddy.com/help/article/8926/what-is-managed-wordpress

Do you think this would be ok? I’m currently running Version 3.0.1 on WP 4.0.

Hi thatsgame1,

As a general practice, it’s a GOOD idea to have regular full backups of your site. We suggest that because many people forget and if there is a problem, which doesn’t happen that often, they have a way to return to the prior state.

In your case however, you’re about 5 revisions out of date. The 2.x->3.x transition was much more challenging because we made major internal changes to the plugin. These recent 5 revisions are not quite as massive. More like hundreds of smaller changes, some new features and the like.

With that said, I would still recommend a full backup of your files and databases in case something does go wrong. It’s best to keep up with plugin updates, because it’s more predictable (and what we test on) to go from the prior release to the current release.