• I can’t log in to my account. When I enter all the log in information it shows “Internal Server Error”. On my homepage shows I already logged in,but when I click dashboard. It shows “internal server error” again. My customer made an order online. I didn’t receive it. Please help me with this issue. Thank you

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  • If your website doesn’t work there are several things you should check to find the issue.

    1. There is a possibility that your hosting provider has certain problems, that’s why a website is temporarily unavailable. Contact your host for this kind of solution.

    2. Or it also may happen because of the plugins – reset the plugins folder, this may help you. If you have W3 Total Cache plugin, better to remove it to check if it causes an issue. If this doesn’t help – disable all your plugins and then switch them on one by one to see which is a badass.

    3. Another option is to remove your theme – but make a backup first. Then a website returns to a default theme and you can see if it caused the issue.

    4. Another tip – use the WordPress debug function in your WP-config. PHP file:

    1 error_reporting(E_ALL); ini_set('display_errors', 1);
    2
    3 define( 'WP_DEBUG', true);

    Hope this will help.

    It may cause for Plugins. You can manually deactivate your plugins which you activated or added before having this problem.

    1. Login to your cPanel.
    2. Find an item called File Manager, click it.
    3. Browse to your plugin location. Normally it is in wp-content.
    4. Find a folder named …\plugin\ desire plugin
    5. Rename the specific plugin name to new one.
    6. You should be able to login now.

    Thread Starter tracynov

    (@tracynov)

    it still doesn’t work.I can’t even get to log in page. it shows

    “Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

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  • The topic ‘Internal Server Error’ is closed to new replies.