• Resolved amkwa

    (@amkwa)


    Hello Everyone,

    I have two little problems and I am hoping you guys can help.

    1. I would like to force my site to always load from example.com to https://www.example.com

    2. I cannot access my https://www.example.com/wp-admin – I get an internal error which reads:

    PS: I think there might be something wrong with my .htaccess file.

    ………………………………………

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    Apache/2.2.22 (Debian) Server at https://www.ongwediva.com.na Port 80

Viewing 15 replies - 1 through 15 (of 16 total)
  • Moderator James Huff

    (@macmanx)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fifteen theme to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter amkwa

    (@amkwa)

    Thanks for the information, I will go through it again and again while I get the server error log.

    How do I force site to load https://www.ongwediva.com.na seeing ongwediva.com.na is not working?

    Cheers

    Moderator James Huff

    (@macmanx)

    You can’t, the www and non-www are both the same domain, same installation, and therefore same problem.

    www is an old protocol from back when everything was under separate server hardware. www (www.example.com) was the web server, mail (mail.example.com) was the mail server, ftp (ftp.example.com) was the FTP server, print (print.example.com) was the print server, etc.

    These days, everything is run under the web server, making www. redundant and a waste of four characters.

    Thread Starter amkwa

    (@amkwa)

    Alright.

    Here is the server log:

    [Thu Dec 24 08:51:41 2015] [alert] [client 192.363.36.36.36] /var/www/comdocs/www.ongwediva.com.na/docs/wp-admin/.htaccess: Invalid command ‘\xef\xbb\xbfAddHandler’, perhaps misspelled or defined by a module not included in the server configuration

    Moderator James Huff

    (@macmanx)

    Remove the AddHandler line from your .htaccess file in the WP-admin directory.

    Thread Starter amkwa

    (@amkwa)

    Cannot access my site as well. Damaged the .htaccess file I think, I am dead.

    [Sun Dec 20 10:39:06 2015] [error] [client 69.194.234.51] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/bogel.php
    [Sun Dec 20 10:39:14 2015] [error] [client 69.194.234.51] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/.libs.php

    Moderator James Huff

    (@macmanx)

    Did you just remove the AddHandler line?

    Thread Starter amkwa

    (@amkwa)

    Hi

    I did, here is how my .htaccess file looks like. Does that look alright? All website files look alright.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    php_value post_max_size 128M
    php_value upload_max_filesize 128M
    php_value memory_limit 128M

    Moderator James Huff

    (@macmanx)

    Ok, see if the errors recorded in the logs have changed.

    Thread Starter amkwa

    (@amkwa)

    I still cannot access it.

    Moderator James Huff

    (@macmanx)

    What do the server error logs say now that you’ve removed the AddHandler line they were complaining about before?

    Thread Starter amkwa

    (@amkwa)

    This happened afterwards:

    [Mon Dec 21 15:21:05 2015] [error] [client 197.233.159.4] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www
    [Mon Dec 21 15:21:31 2015] [error] [client 197.233.159.4] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:21:32 2015] [error] [client 197.233.159.4] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:21:32 2015] [error] [client 197.233.159.4] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:21:32 2015] [error] [client 197.233.159.4] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:21:37 2015] [error] [client 197.233.159.4] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www
    [Mon Dec 21 15:21:57 2015] [error] [client 197.233.159.4] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/wp-login.php?redirect_to=http%3A%2F%2Fwww.ongwediva.com.na%2Fwp-admin%2F&reauth=1
    [Mon Dec 21 15:24:57 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:25:28 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/wp-login.php?redirect_to=http%3A%2F%2Fwww.ongwediva.com.na%2Fwp-admin%2F&reauth=1
    [Mon Dec 21 15:25:28 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/wp-login.php?redirect_to=http%3A%2F%2Fwww.ongwediva.com.na%2Fwp-admin%2F&reauth=1
    [Mon Dec 21 15:25:29 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/favicon.ico
    [Mon Dec 21 15:28:38 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=452
    [Mon Dec 21 15:28:38 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=452
    [Mon Dec 21 15:28:58 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:28:59 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:29:37 2015] [error] [client 199.16.156.125] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/robots.txt
    [Mon Dec 21 15:29:38 2015] [error] [client 199.16.156.126] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/robots.txt
    [Mon Dec 21 15:29:40 2015] [error] [client 144.76.22.169] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/robots.txt
    [Mon Dec 21 15:29:44 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:30:12 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=252
    [Mon Dec 21 15:30:42 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=252
    [Mon Dec 21 15:31:36 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:31:42 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:31:54 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:32:27 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/ongwediva, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:32:34 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/ongwediva-open-market, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:32:51 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/ongwediva-open-market, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:32:53 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/ongwediva-open-market, referer: https://www.ongwediva.com.na/
    [Mon Dec 21 15:33:00 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:33:00 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:33:00 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:33:24 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:33:24 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:33:37 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=258
    [Mon Dec 21 15:33:57 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:33:57 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:33:57 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:34:37 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/wp-admin/post.php?post=274&action=edit
    [Mon Dec 21 15:34:38 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/wp-admin/post.php?post=274&action=edit
    [Mon Dec 21 15:35:29 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:35:36 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:35:36 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:35:37 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:36:19 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/wp-admin/post.php?post=272&action=edit
    [Mon Dec 21 15:36:20 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/wp-admin/post.php?post=272&action=edit
    [Mon Dec 21 15:37:00 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:37:51 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=274
    [Mon Dec 21 15:37:57 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=272
    [Mon Dec 21 15:38:08 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=230
    [Mon Dec 21 15:38:13 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=232
    [Mon Dec 21 15:38:13 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=232
    [Mon Dec 21 15:38:20 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=518
    [Mon Dec 21 15:38:30 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=730
    [Mon Dec 21 15:38:36 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=785
    [Mon Dec 21 15:41:16 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=785
    [Mon Dec 21 15:41:26 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=789
    [Mon Dec 21 15:41:34 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=787
    [Mon Dec 21 15:41:41 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=244
    [Mon Dec 21 15:41:57 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=268
    [Mon Dec 21 15:41:57 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?page_id=268
    [Mon Dec 21 15:43:06 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=244
    [Mon Dec 21 15:43:35 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=240
    [Mon Dec 21 15:43:41 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=894
    [Mon Dec 21 15:43:49 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=868
    [Mon Dec 21 15:43:49 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=868
    [Mon Dec 21 15:43:58 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/wp-admin/post.php?post=268&action=edit
    [Mon Dec 21 15:43:59 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/wp-admin/post.php?post=268&action=edit
    [Mon Dec 21 15:44:25 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=268
    [Mon Dec 21 15:44:30 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=270
    [Mon Dec 21 15:44:31 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?page_id=270
    [Mon Dec 21 15:44:42 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?post_type=lsvrgallery
    [Mon Dec 21 15:44:49 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?lsvrgallery=town-meeting
    [Mon Dec 21 15:44:55 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?lsvrgallery=town-meeting
    [Mon Dec 21 15:45:24 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:45:24 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:45:36 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:45:39 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:46:11 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:46:22 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:47:35 2015] [error] [client 197.233.6.205] (13)Permission denied: file permissions deny server access: /var/www/comdocs/www.ongwediva.com.na/docs/wp-content/plugins/wp-photo-album-plus/wppa-init.en.js, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:47:38 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument
    [Mon Dec 21 15:47:41 2015] [error] [client 197.233.6.205] File does not exist: /var/www/comdocs/www.ongwediva.com.na/docs/www, referer: https://www.ongwediva.com.na/?post_type=lsvrdocument

    Thread Starter amkwa

    (@amkwa)

    The current error from the Logs:

    [Mon Dec 28 13:36:44 2015] [alert] [client 192.168.223.112] /var/www/comdocs/https://www.ongwediva.com.na/docs/.htaccess: Invalid command ‘\xef\xbb\xbf#’, perhaps misspelled or defined by a module not included in the server configuration, referer: https://www.ongwediva.com.na/
    [Mon Dec 28 13:36:45 2015] [alert] [client 192.168.223.112] /var/www/comdocs/www.ongwediva.com.na/docs/.htaccess: Invalid command ‘\xef\xbb\xbf#’, perhaps misspelled or defined by a module not included in the server configuration
    [Mon Dec 28 13:36:45 2015] [alert] [client 192.168.223.112] /var/www/comdocs/https://www.ongwediva.com.na/docs/.htaccess: Invalid command ‘\xef\xbb\xbf#’, perhaps misspelled or defined by a module not included in the server configuration, referer: https://www.ongwediva.com.na/
    [Mon Dec 28 13:36:46 2015] [alert] [client 192.168.223.112] /var/www/comdocs/https://www.ongwediva.com.na/docs/.htaccess: Invalid command ‘\xef\xbb\xbf#’, perhaps misspelled or defined by a module not included in the server configuration, referer: https://www.ongwediva.com.na/

    – I do not have such a command in my .htaccess file, mine looks like this.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond?%{REQUEST_FILENAME}?!-f
    RewriteCond?%{REQUEST_FILENAME}?!-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    php_value post_max_size 128M
    php_value upload_max_filesize 128M
    php_value memory_limit 128M

    Moderator James Huff

    (@macmanx)

    Ok, at this point I recommend contacting your hosting provider. Either your error log is wrong, what you see in your .htaccess file is wrong, or its time for a new hosting provider with better servers.

    Thread Starter amkwa

    (@amkwa)

    Hi,

    I did, thanks. This is how the error was fixed.

    ………………….

    Those settings should be in the php.ini file under the conf directory. I have set those values for you.I have also renamed the .htaccess file to htaccess.orig.There seems to be an issue with your .htaccess file.

    ……………………

Viewing 15 replies - 1 through 15 (of 16 total)
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