Intermittent Website issues after plugin update

  • Resolved fatcacky

    (@fatcacky)


    3 years ago

    Hi,
    I’ve recently performed some maintenance on websites I look after. This includes updating WordPress, Divi Theme and all plugins.
    The first site I did I updated the SG Optimizer plugin to v6.0.4 and I had severe display issues with the site. Some pages were OK others (specifically the home page) appeared as if they were deconstructed to their individual components and all then put on separate lines on the page.
    A support call with SiteGround revealed that v6.0.4 was problematic and a new release 6.0.5 was put out the following day which I installed.
    I’m still having problems though. Not as severe but mainly that changes I make to sites when I’m logged in as wp-admin do not display instantly on the live site e.g. in an incognito window. The changes eventually happen over time but not instantly as they should.
    I also use a backup service called Blogvault. In this service you can do a test-restore and check what the restored site will look like. Although the live site looks fine the restored site version is corrupted in that the images in the headers and footers become enlarged and mess up the pages – though not every page! Additionally when you click through the pages on the live site there is flash of this corrupted large logo before it reverts to the correct version but when you click away from the page and back again this ‘flashing’ doesn’t happen – has it cached something?
    The only solution I can find to this problem is to ‘do something’ to the SG Optimizer plugin. This seems to kick start something and then the corruption is resolved and changes are applied to the live site. Initially I did this by deactivating and reactivating the plugin but it also fixes it if I manually purge the cache in the Caching section of the plugin controls.
    Additional info: At one point I deleted the SG Optimizer plugin. On my own PC and a separate laptop there wasn’t an issue on a colleague’s laptop in a different house the homepage had corrupted so colours in the headers and footers were messed up but when I reinstalled the plugin it was instantly resolved.
    Not sure how much of this is relevant but hoping you can shed some light on what might be happening here and maybe suggest some things I can try.
    Thanks for any help you can provide.

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Thread Starter fatcacky

    (@fatcacky)

    Hi Elena,

    One last question is the following new to the last couple of plugin versions or has it always been 90 seconds?

    We are fetching those hooks and create a Cron event with a delay of 90 seconds – this is being made in order to avoid too many cache flushes to be ran in short period of time which will basically prevent any cache being stored for the site.

    Thanks

Viewing 16 replies (of 16 total)
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