Intermittent Issue with REST API

  • Resolved rkfaulkner

    (@rkfaulkner)


    3 years, 5 months ago

    Hi
    We are trying to use WooCommerce -> Zapier plugin to process some WooCommerce data. The Zapier integration seemed to be working fine for a while but started to have intermittent issues with the Zap failing to communicate with WooCommerce.

    I have had the plugin developer and our server hosts look into it over the last couple of weeks and it appears to be an issue with the “Basic Firewall” setting. If I turn this off then everything seems to come through OK. With it on the integration becomes hit & miss.

    Please note, I dont have “Disallow Rest Requests” checked in the Miscellaneous settings.

    Hopefully, you may have an idea as to whats going on.

    Cheers

    Rob

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    I have had the plugin developer and our server hosts look into it over the last couple of weeks and it appears to be an issue with the “Basic Firewall” setting. If I turn this off then everything seems to come through OK. With it on the integration becomes hit & miss.

    In that is the case, then your best option is not to enable
    Enable Basic Firewall Protection: option in the settings.

    In some cases depending on the servers and site settings this option might not work for some sites.

    Kind regards

    Thread Starter rkfaulkner

    (@rkfaulkner)

    Hi, thanks for getting back to me

    Well, yeh thats the obvious fix, but I assumed, as there is a “REST API” setting that it was taken care of separately. Also the problem is intermittent so wasn’t sure if that implied a wider issue. We’ve had the current setup running fine for a number of years, just never used anything with the REST API before now.

    Cheers

    Rob

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Intermittent Issue with REST API’ is closed to new replies.