Intermittent ‘Internet Explorer cannot display the webpage’ problem

  • When viewing my site in IE7 I intermittently get ‘Internet Explorer cannot display the webpage’ instead of the page loading – it seems to randomly happen on any page, I can’t find any pattern to it. It works fine in Firefox.

    The site is https://www.sheffieldc4l.org.uk/ . Any help diagnosing the problem would be much appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems?

    Thread Starter abshef

    (@abshef)

    Yep tried both of them, doesn’t make any difference unfortunately.

    I am unable to replicate the problem, in IE7 try using a proxy browser and browse your site, if that works fine, you can isolate the problem to that being either your settings in IE7 or a connection problem on your end(if the entire proxy browser does not work as well), or it could even be a problem with your hosting provider.

    Here is a link to a proxy browser:
    https://www.eatmybrowser.com/

    Do let us know what happens

    Thread Starter abshef

    (@abshef)

    Thanks for that, I’ll give it a go.

    It could be a problem with our proxy server here – our connection to the outside world is quite restricted so it could be causing mischief.

    If anyone else can try the site and let me know if it works that would be a great help, thanks.

    No problems, using the proxy browser would almost mimic using another computer / connection.

Viewing 5 replies - 1 through 5 (of 5 total)
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