• Resolved rudmac

    (@rudmac)


    Remove this message after the user clicks the X
    “Stripe Boleto is enabled – it requires store currency to be set to BRL”
    My website is multi currency and uses GEOIPLocation, so it will change to BRL for Brazilians.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @rudmac!

    Thanks for reaching out!

    Remove this message after the user clicks the X
    “Stripe Boleto is enabled – it requires store currency to be set to BRL”
    My website is multi currency and uses GEOIPLocation, so it will change to BRL for Brazilians.

    I understand you want to remove a notification message that appears on your checkout page while using Boleto payments with Stripe.

    I was not able to see the notification message as the payment method seems to be dependent on IP Geolocation.

    Could you please share with us a screenshot of the notification to give us further insight?

    Additionally, please look if CSS solutions might help you hide the message.
    ?
    If you’d like to learn more about CSS, I highly recommend using the free tutorials at w3schools. Here, you can find the basics of selectors (how to target the right element on the page), and properties (how to change the element on the page).

    We will be waiting for your update!

    Thread Starter rudmac

    (@rudmac)

    The intermitente message is appearing on admin page, not checkout page.

    I can share the screenshot, unfortunately I cannot attach any file here.

    Hi @rudmac

    I can share the screenshot, unfortunately I cannot attach any file here.

    I recommend?https://snipboard.io?for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    Thread Starter rudmac

    (@rudmac)

    Thanks, here we go:
    https://snipboard.io/hwjPbX.jpg

    No matter how many times I click the X, the message never disappears.

    Hi @rudmac

    Thanks for sharing the screenshot.

    In order for us to get a better idea of your setup so that we can try to understand what may be interfering to cause this problem, could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter rudmac

    (@rudmac)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://???.??
    Site address (URL): https://???.???
    WC Version: 6.8.2
    REST API Version: ? 6.8.2
    WC Blocks Version: ? 8.0.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.30
    PHP Post Max Size: 8 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.8.2
    WC Database Prefix: wp_
    Total Database Size: 181.20MB
    Database Data Size: 123.53MB
    Database Index Size: 57.67MB
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    ### Post Type Counts ###
    
    amn_exact-metrics: 2
    amn_mi-lite: 3
    attachment: 249
    custom_css: 2
    elementor_library: 3
    es_template: 3
    fb_version_access: 5364
    flamingo_contact: 2562
    flamingo_inbound: 1951
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mc4wp-form: 2
    nav_menu_item: 30
    oembed_cache: 18
    page: 25
    post: 4
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    revision: 14
    rp_sub_log_entry: 389
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    seedprod: 2
    shop_coupon: 29
    shop_order: 3586
    shop_order_refund: 33
    wp_global_styles: 1
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (48) ###
    
    Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.1.3
    Affiliates Manager WooCommerce Coupons Integration: by wp.insider
    affmngr – 1.0.7
    
    WP Affiliate Manager: by wp.insider
    wpaffiliatemgr – 2.9.15
    
    Akismet Anti-Spam: by Automattic – 5.0
    BTCPay for WooCommerce (Legacy): by BTCPay – 3.0.16
    Contact Form 7: by Takayuki Miyoshi – 5.6.3
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.4.0
    Disable XML-RPC-API: by Neatma – 2.1.4.3
    Elementor: by Elementor.com – 3.7.4
    Error Log Monitor: by Janis Elsts – 1.7.2
    Flamingo: by Takayuki Miyoshi – 2.3
    FlowBots New: by FlowBots – 3.0.0
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Homepage Control: by WooThemes – 2.0.3
    InCuca Tech - Pix for WooCommerce: by InCuca Tech – 1.4.1
    LiteSpeed Cache: by LiteSpeed Technologies – 5.2
    Lock User Account: by teknigar – 1.0.3
    Loco Translate: by Tim Whitlock – 2.6.2
    Nav Menu Roles: by Kathy Darling – 2.1.0
    Payment Gateways by User Roles for WooCommerce: by Imaginate Solutions – 1.2.4
    Payment Gateways per Products for WooCommerce: by WPWhale – 1.7.1
    Podamibe Simple Footer Widget Area: by Podamibe Nepal – 2.0.8
    Restore Classic Widgets: by Bill Minozzi – 1.7
    Simple Banner: by Ryan Petersen – 2.12.1
    Page Builder by SiteOrigin: by SiteOrigin – 2.17.0
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.40.1
    SVG Support: by Benbodhi – 2.5.1
    User Role Editor: by Vladimir Garagulya – 4.63
    Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
    WooCommerce Accounting Report: by BjornTech – 2.1.3
    Woo Products Widgets For Elementor: by Themelocation – 1.0.6
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.9
    WooCommerce Email Validation: by Hugh Lashbrooke – 2.1.1
    WooCommerce Stripe Gateway: by WooCommerce – 6.6.0
    Claudio Sanches - PagSeguro for WooCommerce: by Claudio Sanches – 2.14.0
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.1
    WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.2.4
    Woocommerce upcoming Products: by Mohaiminul Islam – 1.5.9.2
    WooCommerce: by Automattic – 6.8.2
    Yoast SEO: by Team Yoast – 19.6.1
    WP Crontrol: by John Blackbourn & crontributors – 1.14.0
    WP Extra File Types: by Davide Airaghi – 0.5.2
    WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.7
    WP Mautic: by Mautic community – 2.4.2
    WP Rollback: by Impress.org – 1.7.1
    WP Offload SES Lite: by Delicious Brains – 1.4.6
    WPvivid Backup Plugin: by WPvivid Team – 0.9.77
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.9
    
    ### Inactive Plugins (9) ###
    
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.7.1
    FlowBots: by FlowBots – 2.0.0
    Google XML Sitemaps: by Auctollo – 4.1.5
    Product Import Export for WooCommerce: by WebToffee – 2.2.4
    Robots.txt Editor: by Processby – 1.1.4
    Site Kit by Google: by Google – 1.82.0
    Subscriptio: by RightPress – 3.0.6
    Wordfence Security: by Wordfence – 7.6.0
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.7
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: object-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #23 - /shop/
    Cart: #24 - /cart/
    Checkout: #25 - /checkout/
    My account: #99 - /my-profile/
    Terms and conditions: #138 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Storefront
    Version: 4.1.3
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Geolocation debug info ###
    
    Default customer location: geolocation_ajax
    MaxMind GeoIP database: ?
    MaxMind GeoIP license: ?
    MM_COUNTRY_CODE: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_CF_IPCOUNTRY: ?
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: ?
    HTTP_X_FORWARDED_FOR: ?
    REMOTE_ADDR: 177.115.17.227
    Real external IP: 2804:7f0:bb00:12bc:fdb1:48de:ca9e:5416
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ?
    
    ### PBC Settings ###
    
    Version: 2.2.4
    Base location: BR:SP
    Base currency: USD
    Price Based On: billing
    Shipping: –
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: –
    Calculate tax based on: shipping
    Display prices in the shop: excl
    
    ### Zone Pricing BR ###
    
    zone_id: br
    name: BR
    countries: BR
    currency: BRL
    exchange_rate: 5.2
    auto_exchange_rate: no
    disable_tax_adjustment: no
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-02 13:51:40 -03:00
    Options: ?
    Notes: 23
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 2,519
    Oldest: 2022-08-01 11:42:33 -0300
    Newest: 2022-09-01 11:27:31 -0300
    
    Pending: 1
    Oldest: 2022-09-01 22:42:38 -0300
    Newest: 2022-09-01 22:42:38 -0300
    
    ### Status report information ###
    
    Generated at: 2022-09-01 11:41:57 -03:00
    
    Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hello!

    I am seeing that your current currency is USD:

    
    Currency: USD ($)
    Currency Position: left
    

    In order to avoid this message, you need to change your currency to BRL on your site’s settings. This can be done by going to WooCommerce > Settings > General.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Intermitent Message’ is closed to new replies.