• Resolved konstantinak

    (@konstantinak)


    Hello!

    The wizard correctly detects the existence of youtube videos and instagram feed in the website and I have activated the integrations. However, the scripts are not blocked and no placeholders appear.
    Moreover, all the cookies load immediately no matter what the user preferences are. Basically, the banner appears correctly but does not work at all.

    I would really appreciate your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @konstantinak,

    How is Youtube implemented, by page builder, plugin etc…?

    Let me know!

    regards Aert

    Thread Starter konstantinak

    (@konstantinak)

    Thank you for the fast response!

    Just links for Youtube videos in posts, builder elements for Youtube videos in pages and the plugin Smash balloon Instagram feed for the Instagram feed.

    Konstantina

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @konstantinak,

    I think Smash Balloon serves the Instagram locally while keeping up-to-date on the back-end with an API, making a connection with Instagram for the user unnecessary.

    I see you’re using your own placeholder on the video, if you use https://www.youtube-nocookie.com as URL cookies won’t be set until they start using the video. If you want to use our placeholder, I need to know how this is added specifically, because it’s more than just an iFrame. Could you let me know which builder elements you’re referring to?

    regards Aert

    Thread Starter konstantinak

    (@konstantinak)

    Hello,

    So, I disactivated our own placeholders and Complianz placeholders are now in place. Also, all our videos now load from a nocookie url and marketing cookies seem to work correctly.

    However, I still have the VISITOR_INFO1_LIVE and YSC youtube cookies loading at all times and analytics cookies (_ga, _gid) don’t go away if they are accepted once, even if the preferences change.

    Since the placeholder issue is resolved, let me know if I should create a new thread about this second issue.

    Konstantina

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @konstantinak,

    We can continue here, no problem.

    For YouTube, besides adding YouTube with Elementor, is there another plugin active, or a script that might do an API call to YouTube?

    For Analytics, under GDPR you can set Analytics when anonymous prior to consent, which is true in your case.

    You do have a duplicate implementation, because you added the UA code with Complianz, you can remove:

    <!-- GA Google Analytics @ https://m0n.co/ga -->
    <script type="text/plain" class="cmplz-script cmplz-stats">
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');
    ga('create', 'UA-*****-1 ', 'auto');
    ga('set', 'anonymizeIp', true);
    ga('send', 'pageview');
    		</script>
    Thread Starter konstantinak

    (@konstantinak)

    Hello!

    It seems that the theme has a script that loads the YouTube API. I have been able to disable it through your plugin (third option in script center). However, this particular script is responsible for other functionalities as well which of course go away when I disable it. Do you have any ideas on how I could solve this?

    Thank you!

    Konstantina

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @konstantinak,

    The only way for this to be possible is for the theme to conform to the WP Consent API. You can log a support ticket, and refer to the thread as well as https://github.com/rlankhorst/wp-consent-level-api

    If the API call and the other functionalities are combined in the same script it’s not possible to differentiate in the script itself.

    We can offer support for the theme as well if they’re willing to conform.

    regards Aert

Viewing 7 replies - 1 through 7 (of 7 total)
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