• Resolved jurrelocht

    (@jurrelocht)


    Hi,

    When I try to connect sendcloud with woocommerce;
    I go to woocommerce –> settings –> sendcloud –> press the connect with sendcloud button.
    This error appears: Je webshop geeft een niet valide reactie. Controleer je webshop configuratie. (Your website does not give a valid reaction, check your webshop configuration)
    I already checked the permalinks settings and they are on post.
    I’m using the sydney child theme and used a manual to setup my site: https://www.nyctechclub.com/how-to-make-wordpress-website-2017/
    I used a few css changes instructed in the forum but as far as I know nothing major.

    Anyone might know what the problem is?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sendcloud

    (@sendcloudbv)

    Hi Jurre,

    Thanks for reaching out and giving some extensive information. We are sorry to hear that you are facing some issues when connecting. We tried to find what the cause of the issue is, but we cannot find the problem immediately. So we are going to further investigate it. We will contact you directly when we find a solution.

    If you have questions in the meantime, do not hesitate to contact us!

    –Iris

    • This reply was modified 7 years, 1 month ago by Sendcloud.
    • This reply was modified 7 years, 1 month ago by Sendcloud.

    I have exactly the same problem.

    Site https://grogueofficial.com

    Wordpress 4.9.5 (English)
    WooCommerce 3.3.5
    Sendcloud Plugin 1.0.15
    I have installed the plugin both from the WordPress repository and by download and upload.

    I there a solution?

    Thank you
    Albert

    I have found the root cause : a plugin conflict

    So for me the issue is solved.

    Grtz
    Albert

Viewing 3 replies - 1 through 3 (of 3 total)
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