Integration to Mail Chimp Registered Users

Hi,

Any error in the log on the Other page of our plugin or underneath the form after submitting it?

https://kb.mc4wp.com/what-to-do-if-you-run-into-trouble/

Hope that helps!

Kind regards,

The error showing is that the user has no first or last name but we don’t require that for registration either. We try to get it AFTER registration when we get them to opt in and complete their profile. I guess for this to work, registration must require first and last name.

[2017-09-27 22:10:02] ERROR: Registration Form > MailChimp API Error: Bad Request. Your merge fields were invalid.
– LNAME : Please enter a value
[2017-09-27 22:42:31] ERROR: User Sync > Error subscribing or updating user 4: Bad Request. Your merge fields were invalid.
– FNAME : Please enter a value
– LNAME : Please enter a value
[2017-09-27 22:42:32] ERROR: User Sync > Error subscribing or updating user 6: Bad Request. Your merge fields were invalid.
– FNAME : Please enter a value
– LNAME : Please enter a value

Hello,

Based on the error, I would suggest first checking if the “FNAME” and “LNAME” are mandatory fields in your MailChimp list. If they are, please uncheck the mandatory field and test again.

Since there have been no replies for awhile I will now mark this ticket as “resolved”.
If you are still experiencing this issue or you have a similar problem, please create a NEW ticket.

Thank you!

Sorry – I did not get the follow up email. Yes – the FNAME and LNAME were mandatory on the List and we deactivated that and it works fine. I actually don’t mind that we don’t get the name, it allows us to engage the customer to get the name and company and if they do not reply after 90 days we deactivate them as possible spam.