Integration of this app has deleted/ changed website icons

  • Resolved adamrebslp321

    (@adamrebslp321)


    8 months, 3 weeks ago

    Hi Richard,

    Upon integrating this application into my WordPress I had noticed that it had changed/ deleted the icons located throughout my website as well as the Top Bar including the following:

    • Nav Icon – changed to Wish List Icon
    • Drop Down Arrows – Deleted
    • Cart – Deleted
    • All Button Icons (Arrows/ Giftcard Icon) throughout the website – Deleted
    • Wish List Icons on Product Category/ Product Page – Deleted

    Please be advised that this is all that I’ve gathered to this point (there may be more Icons/ features that have either been removed or changed. I like this application and intend to go with the Pro version, but unfortunately I cannot proceed any further if this issue cannot be resolved.

    Regards,

    Adam

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Richard

    (@richardmallick)

    Hello,
    Thank you for contacting us. Hope you are doing well.

    Can you share your website URL. So we can explore the issue.

    Regards,
    Richard.

    Thread Starter adamrebslp321

    (@adamrebslp321)

    Hi Richard,

    Thanks for your response.

    URL: https://rfurbnation.com.au

    In addition, I had notice all social icons blank. Seems that all icons of the website have been affected upon integration of the app.

    Regards,

    Adam

    • This reply was modified 8 months, 2 weeks ago by adamrebslp321.
    Plugin Author Richard

    (@richardmallick)

    Hello,
    Yes, you are right. It is creating an issue with the Flatsome?theme icons.

    We are exploring the issue and will fix it as soon as possible. It should be fixed in the next version release.

    Thank you very much for letting us know about the issue.

    Regards,
    Richard

    Thread Starter adamrebslp321

    (@adamrebslp321)

    Hi Richard,

    When should we expect the new version will be released?

    Regards,

    Adam

    Plugin Author Richard

    (@richardmallick)

    Hello,
    It should be released next Sunday If you don’t face any issues. But don’t worry, we will try to release it as soon as possible.

    Regards,
    Richard.

    Thread Starter adamrebslp321

    (@adamrebslp321)

    Thanks for the update Richard, I’ll reach out to you in a weeks’ time.

    Regards,

    Adam

    Plugin Author Richard

    (@richardmallick)

    Hello,

    I hope this message finds you well.

    I’m pleased to inform you that we have recently updated the plugin, which should effectively resolve the icon issue you were experiencing.

    Thank you for your patience and understanding.

    Best regards,
    Richard

    Plugin Author Richard

    (@richardmallick)

    Hello,

    Since it’s been a while since we last heard back from you, we’re going to mark this topic resolved.

    If you experience any further difficulties, please feel free to open a new topic.

    Thank you!

    • This reply was modified 8 months, 1 week ago by Richard.
Viewing 8 replies - 1 through 8 (of 8 total)
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