Integration Key missing from Woocommerce Settings

  • Resolved mikemastro

    (@mikemastro)


    5 years, 8 months ago

    When I go to Woocommerce > Settings > Integration there’s usually a shipstation section at the top with the shipstation key for linking stores. I was setting up a new shop today and that section wasn’t there.

    I’m currently working on a multisite with multiple stores and all of them are missing the shipstation section within Woocommerce. The plugin is currently up to date. I tried deactivating and reactivating and it didn’t do anything. There’s nothing in the error log and I’m just not sure what happened.

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  • Moderator Hari Shanker R

    (@harishanker)

    Hi @mikemastro

    Sorry for the delay in getting back to you on this.

    I tried testing this locally by installing ShipStation on my local site – the ShipStation settings showed up properly for me, as you can see int he screenshot below: https://cld.wthms.co/FYVW2O

    Quick question – how have you set up WooCommerce ShipStation to be network activated? If so, can you try installing it per site to see if this shows up in the WooCommerce > Integrations > ShipStation tab?

    Let us know how that goes.

    Moderator Hari Shanker R

    (@harishanker)

    Hi @mikemastro

    We haven’t heard from you in a while, so we’re going to mark this as Resolved.

    Feel free to reply to us here in a ticket if you have questions. We’re happy to help!

    All the best!

Viewing 2 replies - 1 through 2 (of 2 total)
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