Integration error when using smartphone (iphone in this case)

  • Resolved satob

    (@satob)


    3 years, 8 months ago

    I set up woocommerce amazon pay plugin in my site and try to start the recurring payment of my service.

    When testing with PC, it functions without problem, but with my iPhone Amazon returns the error saying that “We’re sorry The payment method that you chose isn’t available for this purchase. Please choose another. Integration error summary
    Error Summary redirect_uri=https://mysyte.com/checkout/? amazon_payments_advanced=true language= requested_scopes=[“profile”, “postal_code”, “payments:widget”, “payments:shipping_address”, “payments:billing address”] client_id=amzn 1. application-aaaaaaaaaaaaaaaa merchant_id=aaaaaaaaaaaa”.
    Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @satob ,

    Hope you are doing well!

    I just made a tested on my site with an iPhone and it works for me.

    try to check the following link conflict test could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Thread Starter satob

    (@satob)

    Thank you for the message.
    I tried the conflict test including stopping the theme and all the plugins (My site was not equipped with Drop-ins and must-use plugins).

    Unfortunately, the problem was not solved.

    So I tried to contact you from WooCommerce.com > My Account > Support.
    But I could not succeed in email verification.

    The message says:
    In order to access this section of your account please verify your email address.
    If you have already confirmed your email address, please log out of WooCommerce.com and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from WordPress.com to find it.

    After verification process from your mail, I logged out and in again, but failed.

    Please advise.

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
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