Integrating Dynamic Reviews into WooCommerce Abandoned Cart Emails

  • Resolved victortorneiros

    (@victortorneiros)


    11 months, 2 weeks ago

    Hello,

    I’m currently using the WooCommerce Cart Abandonment Recovery plugin and looking for a way to dynamically integrate product reviews into the abandoned cart recovery emails. I have a script from my review platform (Revi) that displays the latest reviews on my website, and I’m wondering if it’s possible to include this script or generate similar dynamic content within the email templates.

    Is there a way to hook into the email content to add custom dynamic HTML, perhaps with available actions or filters? Or, could I use a webhook to trigger an external service that sends an email with the review content embedded?

    Any guidance on how to approach this would be greatly appreciated, especially if there are any specific hooks in the plugin that I can use for this purpose.

    Thank you for your assistance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @victortorneiros,

    Greetings for the day!

    I’m not sure about the script you are using, However, have you tried adding the script to the HTML content of the email template by switching to the Text tab while editing the email?

    See this sreenshot: https://bsf.d.pr/i/xS373o

    Hope this helps.

    Best Regards,

    Plugin Support Aamir

    (@aamiribsf)

    Hello @victortorneiros,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

    • This reply was modified 10 months, 4 weeks ago by Aamir.
    Thread Starter victortorneiros

    (@victortorneiros)

    Hello,

    Thank you for your response. I believe that email clients will not execute the script directly due to security reasons. What I am considering is generating the HTML for the reviews dynamically on the server, that is, the Revi script would generate the content on a page of my server, and then I would extract that generated HTML to include it directly in the body of the email.

    In this way, I wouldn’t be running a script in the client’s email, but sending the already processed and static content that the script would have generated. Do you think this approach would be viable with WooCommerce Cart Abandonment Recovery and its email template functionality?

    Regards,

    Víctor.

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @victortorneiros,

    Cart abandonment plugin does not send emails on its own, it relies on the WooCommerce to send the email content, if you want to change the email content, we have woo_ca_recovery_email_data filter to override email content.

    Hope this helps.

Viewing 4 replies - 1 through 4 (of 4 total)
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