“integrate with Easy Digital Downloads or WooCommerce”

@alexlii
I’m afraid, there are 4 days passed, and I didn’t get any email regarding this support ticket. ?? We’re extremely sorry for the delay.

If you have WooCommerce/Easy Digital Downloads installed, then by checking on the “Yes, integrate …” checkbox will add two fields below the “Submit Ticket” page:
https://prntscr.com/mqgq7m

– Product
– Receipt

Live: https://dev.nanodesignsbd.com/submit-ticket/ (temporary link)

Those two fields will also be available in the admin end too.

If you have any other question, you are free to ask.

Please note that the E-Commerce feature has a known limitation too:
https://github.com/nanodesigns/nanosupport/issues/62

Hello,

That is ok, and thanks.

It works on Multisite.

By the way, it would be great if there is an import and export setting page.

Thanks