• Resolved techguysa

    (@techguysa)


    when checkout happens you have a tick option to include Shipping insurance.

    It just selects it but thats about it. I dont see it on shipping notes from orders nor does it calculate the 2% value of the items to the shipping.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter techguysa

    (@techguysa)

    emailing you with a screen record of whats happening.

    Sorry for security reasons I cannot give access and i use DUO protection as well as wp hide so dont go on wp-admin (it will block you if repeated)

    Plugin Author appinlet

    (@appinlet)

    Ok, will review your video and see if we can reproduce the error on our servers.

    Plugin Author appinlet

    (@appinlet)

    @techguysa, haven’t received your video as of yet.

    Plugin Author appinlet

    (@appinlet)

    Issue resolved. Insurance is added as part of the total, not a separate line item.

    Thread Starter techguysa

    (@techguysa)

    HI sorry i ended up scrapping your plugin and making my own shipping rules with the entire countries postal codes filtered into different prices for shipping.

    Thing is i would love to use your plug in what do you need cause what happend and tried it again is the price sometimes does not change when you select insurance etc.

    The Shipping fee either is over charged or under charged.

    Also is there a way to set it that all items in cart goes into a Box of a specific size? cause finding dimensions of items for over 1000 items and insert them is tedious step. so if lets say a PC Tower/Case has no info on dimensions before i pick up from suppliers it wil ship to JHB at R92 instead CG will charge me +/- R140-200 sort of digs into profits there i dont mind in a way not everday people buy Cases.

    if you could email me on [email protected] i have a testing site domain i can test it on before implementing it to my main site.

    cause im under charging customers (make it more attractive etc (by about a few rands)

    Plugin Author appinlet

    (@appinlet)

    Hi @techguysa,

    Sorry to hear that! Per our discussions, the correct insurance was being returned from the API and added, but sometimes this percentage was minimal.

    This plugin does depend on dimensions and weights being added, unfortunately. Some merchants with similar requirements to yourself do prefer table rate shipping plugins where large-scale pricing brackets can be input into the table and default values returned.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Insurance Option’ is closed to new replies.