INTRUSIVE: Filebird “Organize Your Files”

Hi @blackcapdesign,

Thanks for writing to us today, and sorry about the issue.

Please note that the banner will have a cancel icon, on closer looks (which will make it go away forever), but if that does not help, then you can reach our team to check for you here:

ninjateam.org/support

Regards,
Bruce

Hi Bruce. If you re-read my post, you’ll notice there is no mention of the word “banner”. That’s because I’m not referring to a banner. If the WP forum still allowed uploading files, I’d share a screenshot. Fortunately, the forum rules allow me to share code. This (see code below) is loading 2 separate containers in the footer of the media library in layer stacked on top of the pagination menu. One container reads “Organize your files”; the other is a large folder icon. These containers block me from navigating through my media library. I know I can hide this using custom CSS, but I shouldn’t have to do this (in addition to time it took to figure out the source of this intrusive code). In my opinion, this is SUPER uncool.

<div id="filebird_cross" class="fbv-cross-wrap">
    <div class="fbv-cross-popup">
      <div class="fbv-cross-icon-wrap">
        <i class="fbv-icon fbv-i-folder"></i>
        <i class="dashicons dashicons-no-alt"></i>
      </div>
      <div class="fbv-cross-sub">
        <span>Organize your files</span>
      </div>
    </div>
    <div class="fbv-cross-window">
      <div class="fbv-cross-window-mess">
        <h3>Your WordPress media library is messy?</h3>
        <span>Start using FileBird to organize your files into folders by drag and drop.</span>
      </div>
      <div class="fbv-cross-window-img-wrap">
        <img src="https://ps.w.org/filebird/assets/screenshot-2.gif" alt="screenshot_demo">
      </div>
      <div class="fbv-cross-window-btn">
        <div><a class="button button-primary fbv-cross-install" href="javascript:;"><i class="dashicons dashicons-wordpress-alt"></i>Install for free</a></div>
        <div><a class="fbv-cross-link fbv-cross-hide-popup" href="javascript:;" rel="noopener noreferrer">Don't display again</a></div>
      </div>
    </div>
  </div>

Hi @blackcapdesign,

Thanks for the effort, and I will check with our team then get back to you soon.

Regards,
Bruce

Good morning @blackcapdesign,

Thanks for your patience.

We deeply apologise for this inconvenience.

We need time to investigate it and we will consider implementing the “close” option in the future if it’s possible.

So the best solution now is using CSS to hide it. Please let us know if you need a custom CSS.

Looking forward to hearing back from you.

Best regards,

Mia

• This reply was modified 9 months, 4 weeks ago by mialewp.
• This reply was modified 9 months, 4 weeks ago by mialewp.