Instructions are impenetrable

  • Resolved teamhogg

    (@teamhogg)


    3 years, 1 month ago

    I am finding the instructions really hard to follow. Just simple things like how do i publish the performances on the box office page – I have everything set up in Stageshow admin end but I get Sales not currently available. Also cannot work out how to do the seating plan so rows and columns are numbered lettered. Any help much appreciated

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Teamhogg,

    Getting the Sales Not Available Currently message means your production isn’t fully setup, this could be as you dont have a production / performances or prices fully completed.

    Can you ensure all these are done?

    Chris

    • This reply was modified 3 years, 1 month ago by Chris.
    Thread Starter teamhogg

    (@teamhogg)

    I refer to my initial point that i just cannot understand the instructions. How do i get in touch with whoever created the plugin? When I create a new pricing plan no seating plan is allocated and can’t see how to do this.

    There are comprehensive instructions in the PDF that is provided with the plugin. I’m happy to assist you personally but this is not the place to ask for support that is well documented within the plugins support documentation.

    You can email me chris @ shineboxoffice.co.uk and I’ll be able to assist you with initial setup.

Viewing 3 replies - 1 through 3 (of 3 total)
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