Instead of thumbnail I see white blank image

  • Resolved Sanjay

    (@rsclmumbai)


    2 months ago

    Hello

    I’m setting up the first video gallery using your plugin. Instead of the thumbnail image (png), it shows a white blank image.
    This is how its showing: https://postimg.cc/21fcjPfF

    Thumbnails are showing fine inside the plugin. See here: https://postimg.cc/hfMkwDmQ

    Can you help me understand what is wrong & how to fix this?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear Sanjay.

    Thank you very much for your question.

    Thanks for using our TS Video gallery plugin. Our team is always happy to help you.

    In version 2.3.4 the problem is solved. You are updating TS Video Gallery.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Thanks for the good suggestion.

    Have a good day!

Viewing 1 replies (of 1 total)
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