Instead customer email to name

  • Resolved promith007

    (@promith007)


    6 years, 1 month ago

    I need to instead customer email to customer name on Balance > payouts > Transactions—DETAILS section.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @promith007,

    I need to instead customer email to customer name on Balance > payouts > Transactions—DETAILS section.

    From what you describe this data sounds to be on your Stripe account which can be accessed at https://dashboard.stripe.com/ rather than within WooCommerce orders or similar.

    Have you reached out to Stripe to ask if it’s possible to change Payout Data?

    Thread Starter promith007

    (@promith007)

    yes it is possible. Before it was done by godaddy.
    And I talked to stripe support team. They said
    “The customer email is being passed as the card owner
    You’d need to pass their name in this field instead”
    Is it possible to do this with this pluugin?

    • This reply was modified 6 years ago by promith007.
    Thread Starter promith007

    (@promith007)

    Also billing address and shipping address are not showing on stripe dashboard.

    Hi @promith007,

    I am sorry for the lateness in returning a response! Are you still having this issue? Please let us know ??

    Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @promith007,

    Since it’s been a while since this was reported and we haven’t heard anything recently, I’m going to mark this thread as resolved. However, if this is still happening, please let us know and we’d be happy to continue looking into this. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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