InstaShow doesn’t refresh

  • Resolved aetekno

    (@aetekno)


    4 years, 5 months ago

    Instagram pictures stopped uploading sine last week.
    The error message in the dashboard is:
    Unfortunately an error has occurred.
    This endpoint has been retired

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author elfsight

    (@elfsight)

    Hello!

    We’re terribly sorry you’ve faced this issue with the plugin. Unfortunately, support is no longer provided for this plugin, due to the development of higher priority areas. We apologize on behalf of our entire Elfsight team!

    You can continue using Instashow widget in Elfsight Apps version – https://elfsight.com/instagram-feed-instashow/. Our Support Team is ready to help you with the seamless migration of your widget data. We guarantee to help you as soon as you contact us.
    We apologize for any inconvenience and thank you for your understanding!

    Best regards,
    Elfsight Team

    Hello, the same thing is happening on several of our sites. We’ve purchased the plugin so we can have support. Your post says the plugin isn’t supported anymore. Will you be providing us a refund so we can purchase a plugin that works?

    Thanks,
    Robb

    Plugin Author elfsight

    (@elfsight)

    Hello!

    Our apologies for the long wait!
    There should be no problems with the paid version because only support for the free WordPress plugin is no longer provided. Most likely, you are faced with local issues.

    If you bought the СodeСanyon plugin, please write here: https://elfsight.ticksy.com/submit/#100003625
    If you use Elfsight Apps, then contact us here: https://help.elfsight.com/

    We’ll be glad to help you!

    Best regards,
    Elfsight Team

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘InstaShow doesn’t refresh’ is closed to new replies.