• Resolved solagabriel

    (@solagabriel)


    Hello,

    While trying to install the QMN Advanced Leaderboard plugin, i experience a fatal error which prevented the plugin from activating.

    Here is the error code:
    Plugin could not be activated because it triggered a fatal error.
    Fatal error: Uncaught Error: Call to undefined function create_function() in /var/www/wptbox/wp-content/plugins/mlw_advanced_leaderboard/mlw_advanced_leaderboard.php:30 Stack trace: #0 /var/www/wptbox/wp-admin/includes/plugin.php(2314): include_once() #1 /var/www/wptbox/wp-admin/plugins.php(192): plugin_sandbox_scrape() #2 {main} thrown in /var/www/wptbox/wp-content/plugins/mlw_advanced_leaderboard/mlw_advanced_leaderboard.php on line 30

    I am using the latest version of QSM 8.1.4 and the QMN Advanced Leaderboard plugin version1.0

    Thanks

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  • Hi @solagabriel ,

    As I can see that you are our pro customer so I request you to please submit your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial product.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them towards your own support resources.

    Regards,
    Sumit

Viewing 1 replies (of 1 total)
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