Installing Plugins with 1and1 managed hosting

Hi there! And welcome to WordPress! ??

In general, plugins can be added to a WordPress site from the dashboard. On the left side under Appearance, there is a Plugins area, pictured here: https://cloudup.com/cJ6_Cl6rkgV

I checked out 1and1’s managed WordPress and it looks like they may limit the plugins you can install, so that might be your issue. Their information page on the managed plans says “with select plug-ins”… I saw this info here under the “What is Managed WordPress hosting?” section.

If you’re not able to find the Plugins area or how to add a new one, I would recommend contacting 1and1 to ask if you can add Jetpack on your current hosting plan so we can verify if that is the problem or not.

If you’re able to add Jetpack, once you enable it, you’ll see a Jetpack link in your dash that you can click to find the modules and activate the Custom Content Types module, then you’ll have the Portfolios option.

Let us know if you have any questions or need help with configuring Jetpack once you’ve got it added to your site!

Hi rftuk,

like Sarah said: The managed mode is limited to a some plugins we are recommending and updating automatically in the background.

Good news: You can change your existing managed app to a standard installation without losing any data! ?? You can find the button to switch in your App Center next to your projects list.

I am happy if this helps you with your website / blog! ??

Best,
Michael, 1&1

Hi Guys,

Thanks for the replies. I am having somewhat of a nightmare with this whole process.
So I have switched my website from Managed to Standard so that I can install plugin’s of my choice. but now when I go into my 1and1 hosting wordpress dashboard there is no “Plugin” option there?? I am confused. There is now a “portfolio” option however which there wasn’t in the managed mode hosting, every cloud eh.

I have also transferred the domain I registered (RFTUK.COM) with WordPress.com to 1and1, but when I got to edit my site in my 1and1 control panel, the URL is RFTUK.wordpress.com. Should this state wordpress.com?

This is a whole new thing for me, apologies if my questions are silly.

Thanks in advance for any help/advice offered

It sounds like your URL is somehow pointing to WordPress.com instead of your 1&1 account, even though the DNS appears to point to 1&1. When you log in and see no plugins available, it means you’re at a WordPress.com dashboard instead of your self-hosted site, which is where you want to be.

Can you confirm that you’re logging into your 1&1 site here:

https://rftuk.com/wp-login.php

Hi Kathryn,

Thank you for your response. Yes when I go to the link you have inserted above, I can log in with the username and password I created in my 1and1 control panel for my standard mode site and there is now a plugin option available. Does this mean it is fixed?
Also should there e a portfolio option too, as there isn’t one?
Thanks for your help, it is massively appreciated.

Does this mean it is fixed?

It might just mean you were logging in at your WordPress.com URL before, instead of your self-hosted WordPress dashboard. ??

Also should there e a portfolio option too, as there isn’t one?

You’ll need to install the Jetpack plugin and activate its Custom Content Types module to get the Portfolio feature on your self-hosted site.

Thanks for your help, it is massively appreciated.

You’re very welcome. Sounds like you’re getting closer to being all set now! Let us know how it goes.

Hi Kathryn,

Thank you for your reply, so now I log into my dashboard from my 1and1 self-hosted control panel, and I can install the Jetpack plugin, which is then asking me to “connect” the plugin. When I enter the same login details that I use to access my 1and1 dashboard, it is saying the details are incorrect. It is asking for the log in details to my wordpress.com account, not the account for my domain rftuk.com.

I am really confused, why would I use wordpress.com login details when I have a self hosted site now?

Jetpack leverages the power of WordPress.com’s servers to handle heavy tasks you wouldn’t want to run on your own hosting, like Photon as a content-delivery network, its Elasticsearch installation for Related Posts, or site statistics. To take advantage of those modules you need to connect to a WordPress.com account.

Hi Kathryn,

I am now up and running and finally able to start working on the website.

Thank you very much for all your help and guidance, there is no way I could have done it without your help!

Happy to hear you’re all set! You’re very welcome. ??