• Resolved renouj21

    (@renouj21)


    I want to download a plugin to my www.remarpro.com site. However, in the admin section it says this isn’t possible, because I need to have a business plan (I have a premium plan). Is it really the case that you cannot install plugins without a business plan?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Wajid Ali

    (@wajid-ali-tabassum)

    Hi, @renouj21 which plugin do you want to download? Do you have a pro plan for that plugin? Please make clear in which admin panel (WP or plugin) it’s saying you need a pro plan for installation? Always try to provide more clear details for proper help.

    Thanks!

    Looks like your site is hosted on WordPress.com, if that’s correct then yes, you cannot install plugins unless you are on the Business or eCommerce plan.

    Thread Starter renouj21

    (@renouj21)

    Thanks for getting back to me.
    The plugin I wish to install is Seriously Simple (but it doesn’t matter what the plugin is, because according to my dashboard, I need a business plan to install any plugin).
    On my www.remarpro.com website page, I’m looking at the My Sites tab, which has a load of menu items down the left hand side of the screen, one of which is “plugins”. When I choose that option, I get the following message: To install plugins you’ll need to upgrade to a Business Plan.

    Wajid Ali

    (@wajid-ali-tabassum)

    @renouj21 please share a screenshot of your dashboard. For screenshot, you can use https://snipboard.io/

    As @spiraltee said and in your last comment, it’s looking like your website is hosted on wordpress.com, if yes then you have to upgrade to a pro plan.

    Thread Starter renouj21

    (@renouj21)

    I think you’re right, it must be because even though it’s a www.remarpro.com site, I chose to host it on wordpress.com. I have no idea that would turn out to be such a consequential decision. Thanks for the help.

Viewing 5 replies - 1 through 5 (of 5 total)
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