Installing Plugin; Could not create directroy

  • I have tried installing several different plugins and continue to get the same message:
    Unpacking the package…

    Installing the plugin…

    Could not create directory. /hermes/web07/b2388/moo.fionalapham/wp-content/plugins/nextgen-gallery/

    Plugin install failed.

    I have tried uploading one plugin with an FTP, but it also doesn’t work.
    I have also changed the permissions to 777…still nothing.
    Any ideas?
    I am new to wordpress and may just be doing something simply stupid.

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