• Resolved sreford

    (@sreford)


    I’m having problems logging into my account on my 2nd site, with an error of “We could not complete the onboarding process. Some features, such as card processing, will not be available. To fix this, please try again.” Any ideas?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @sreford

    Sometimes it can help to go through the onboarding wizard a second time, but to wait about 5-10 seconds on the last step before clicking the “Back to WooCommerce” button.

    You could also try it with this pre-release version of the upcoming update, which includes some potentially related onboarding improvements.

    Please let us know how that works for you. Thanks!

    Kind regards,
    Niklas

    Thread Starter sreford

    (@sreford)

    Hi,

    Got it to work after waiting 5-10 seconds as recommended. I did notice that the card payment’s CVV option looks strangely formatted, though. I’ve attached a screenshot showing what I mean.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @sreford

    Thanks for the feedback. Your theme primarily controls the styling of the hosted fields. But these fields can be adjusted to your preferences with custom CSS. More details are available in the documentation here.

    You may be able to align the positioning with custom CSS like this:

    label[for="ppcp-credit-card-gateway-card-cvc"] {
        display: block !important; 
    }

    Then it should ideally look more like this:

    But to get this working without custom CSS, it may be require your theme developer to make some adjustments to the theme.

    I hope this helps!

    Kind regards,
    Niklas

    Thread Starter sreford

    (@sreford)

    Thanks for the advice, admittedly I am not very good with CSS programming, however the CSS you provided seems to have worked.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Installing paypal plugin on 2nd site…’ is closed to new replies.