Installing a plugin put my site into a ‘Too many redirects’ error

  • I installed a robots plugin to remove the robots.txt to allow search engines to see the site, since then when I try to view the site it goes into an error saying there are ‘Too many redirects’ and the site will no longer load.

    I cannot even get in to wp-admin i.e. https://orphansinthewild.org/wp-admin in order to remove the plugin to fix it.

    Can someone please help me get this site back on line, this is a Charity Website and they desperately need it to be live.

    Thank you in advance. Please help.

    Pete

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    You’ll need to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the directory of the plugin you added.

    Thread Starter pete1000j

    (@pete1000j)

    Hi James
    Thank you for your quick response. I have deleted the plugin I installed but it is still not working. Could I change it from https:// to https:// for the login would that fix it?
    Thank you so much for helping
    Pete

    Moderator James Huff

    (@macmanx)

    What else did you recently change besides installing that plugin, and what was the full name of the plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
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