Installer log: WARNING: This package set may be incompatible!

Hey @mtwain,

Is there a possibility that you clicked on a different row when downloading the package? If you want to get around this issue and be sure; you can grab a copy of the installer.php inside of the archive.zip file. It will be named installer-backup.php and it will definitely prevent that warning from showing up…

Hope that helps~

Hey Cory!

thanks for the quick help. It did work, however I think I am having some problems which do not relate to the mismatch of the packages. When i try to create a new archive i am getting a 502 Gateway or 504 Gateway timeout Error. In the Serverlog it says the following:

2016-12-14 23:13:34 Warning 62.112.145.6 mod_fcgid: read data timeout in 300 seconds, referer: https://www.ABC123.com/wp-cron.php?doing_wp_cron=1481753313.0646278858184814453125 Apache-Fehler

2016-12-14 23:13:34 Error 62.112.145.6 Premature end of script headers: wp-cron.php, referer: https://www.ABC123.com/wp-cron.php?doing_wp_cron=1481753313.0646278858184814453125 Apache-Fehler

I have set up the limits of the server to the highest possible. Cheers ??

Hey Cory,

thanks for the quick help. It seemed to work, however I am getting a 502/504 while creating a packeage. The server log shows the following

2016-12-14 23:13:34 Warning 62.112.145.6 mod_fcgid: read data timeout in 300 seconds, referer: https://www.stefanieannique.com/wp-cron.php?doing_wp_cron=1481753313.0646278858184814453125 Apache-Fehler

2016-12-14 23:13:34 Error 62.112.145.6 Premature end of script headers: wp-cron.php, referer: https://www.stefanieannique.com/wp-cron.php?doing_wp_cron=1481753313.0646278858184814453125 Apache-Fehler

Is there anything I can do? I have already maxed out all the php settings. Cheers ??

Hey @mtwain,

There are a few items on the FAQ that may provide a solution with this issue, this one may get you going.

? ? – I’m getting a 502/504 Gateway issues what can I try?
? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-package-025-q

Let me know if any of them help~

Hey Cory,

i have been trying everything. Even my Host has looked at the issue and said that it is caused by duplicator. I do not agree with their judgement but I do not know where the mistake lies. I am hosting many sites and I would like to have Duplicator as my go to when i need to migrate or clone. Is there any chance that you or your team can have a look at it?

Best Regards ??

We can have a look if you want, just submit a ticket here and refer to this thread in the ticket.