• Resolved Marko

    (@markmy)


    Hi! I installed the plugin but no comment section is showing under the post. Only “Facebook comments” / “Kommentit” heading, and static code from the plugin. What might be the issue, how to debug this? Url is provided in the link section.

    I only created empty FB app and got the APP ID. Is there something more to do on facebook side?

    Thank you! ??
    -Marko

    • This topic was modified 3 years, 9 months ago by Marko.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Can you tell us what version of our plugin you are using?

    Thanks.

    Thread Starter Marko

    (@markmy)

    Thank you. The plugin “Wpdevart Social comments” version is 2.0.4.

    Wordpress version is WordPress 5.5.3.

    Theme is “my own” bootstrap based simple self coded theme, if that matters…

    Regards
    Marko

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    The <?php wp_footer(); ?> function is missing from your theme. Our plugin generates JS code there, so you need to add this function if you need to display the comments box.

    Or you can place this code anywhere in footer.php or header.php file –

    <script>(function(d, s, id) {
             var js, fjs = d.getElementsByTagName(s)[0];
             if (d.getElementById(id)) return;
             js = d.createElement(s); js.id = id;
             js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=FB_APP_ID&version=v2.3";
             fjs.parentNode.insertBefore(js, fjs);
           }(document, 'script', 'facebook-jssdk'));</script>

    You need to type your FB ID instead of – FB_APP_ID.

    Thanks.

    Thread Starter Marko

    (@markmy)

    Thank you! The wp_footer() did the trick.

    Now I have to figure out how to get notifications from comments… ??

    In Facebook for Developers it says “App ID”. And it is also in your plugin instructions like so.

    My “app” is showing in https://developers.facebook.com/apps/.

    • This reply was modified 3 years, 8 months ago by Marko.
    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Our plugin doesn’t have notifications.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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