Installed, actived but not recognized

Hi Christian,

The option “Domain” is empty?

Please review the “NK Google Analytics Status”, this option must be “Enable”.

Regards,

Hi there,

Domain is not empty
Status is enabled

Still not working.

Google Analytics keeps on saying:
“Your Analytics tracking code does not include the necessary support for the Demographics and Interest reports.”

However, when I check it says:
“Universal Analytics Upgrade
Transfer complete”

Any idea?

Thanks a lot
Christian

Hi,

Have you tried using custom code? You must copy the code from Google Analytics and paste it in “Custom Google Analytics tracking code” field, after that you must set “Use custom Google Analytics tracking code” to “Yes”

Regards

Nope, not recognized:
“Your Analytics tracking code does not include the necessary support for the Demographics and Interest reports.”

If using custom code it still doesn’t work, maybe there is something wrong with your GA configuration, are you sure that your GA profile is for classic Analytics?

Hi there,

I’ve used custom code after not having my UA code get recognized . It’s still not tracking (TRACKING NOT INSTALLED). I’m using Universal Analytics. Can you help?

Thank you!

Update – I checked throughout the day and it didn’t receive data. This morning, without making any changes, data is being received.

ok excellent ??