Installation/activation error. Breaks site!

  • Resolved zameer85

    (@zameer85)


    7 years, 7 months ago

    Hi,

    I am using wordpress 4.7.3 and woo commerce 2.6.14 but I am unable to install and activate your plugin. It breaks my website. I get 500 error but as soon as remove traces of your plugin it works. Can you help?

    Installation failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 500 Internal Server Error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Plugin Contributor vsego

    (@vsego)

    Apologies for the late reply. I didn’t get the email notification.

    The version 1.0.15 (just released) should address these. Please, let me know if any more problems appear.

    Thread Starter zameer85

    (@zameer85)

    Hi, Sorry but this is not resolved. You have some serious issues with the plugin. After updating to the latest version, it came up with whole bunch of new errors and even deleted some files of the theme – conflicted with functions file.

    Unfortunatately I have had to delete your plugin and will not be using until all issues are resolved. Over the past few days, it has hammered by website…

    Plugin Contributor vsego

    (@vsego)

    It is impossible for the plugin to delete theme files, except maybe on purpose, but we have nothing that would be deleting any local files.

    I am sorry it didn’t work out for you. Since we cannot reproduce these problems on our computers, I’m afraid there is nothing we can do to fix them without you sending us the messages from your logs.

Viewing 3 replies - 16 through 18 (of 18 total)
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