Installation of Mail SMTP plugin messed up mail sending WP installation

  • I installed a plugin to enable mail to be sent by SMTP instead of php mail and then found that it didn’t work for what I wanted it to (to get a contact form working on a Windows server). I disabled it and now find that it has messed up my WP mail sending as I no longer receive mails advising me of comments etc. nor will Subscribe2 send out mails as before.

    I reactivated the plugin and changed the settings back to php mail, but it still isn’t working. Finally I deleted the plugin in the hopes that this would set all back to normal. It has not.

    Is there anyone who can give me a hand with restoring the mail sending function of WP please?

    Desperate as I have subscribers who are expecting to receive notifications of postings and I am not being advised of comments pending approval either.

    Cheers

    Ellie

Viewing 7 replies - 1 through 7 (of 7 total)

  • Have you tried resetting the plugins folder by PhpMyAdmin?

    Thread Starter elliekennard

    (@elliekennard)

    Thanks Esme,

    I will give it a try. Would using ftp be just as good as PhpMyAdmin?

    Ellie

    In this particular case, I’d suggest using the Phpmyadmin method as it’s usually more effective when trying to deactivate really stubborn plugins.

    Thread Starter elliekennard

    (@elliekennard)

    Thanks Esmi

    Will try doing that first thing tomorrow morning.

    Cheers!

    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    I heard this from the plugin creator tonight:

    “The plugin sets some values in wp_options which you could remove. Other than that, having deleted the files, there’s no way at all for WP Mail SMTP to affect how emails are sent out. A quick scan of the WordPress codebase suggests none of these options would interfere with WordPress and its sending of mails. I’ve had other people report similar issues, so if you find a solution, I’d be very interested to hear about it. I’m baffled as to what’s going on. I can send you some debugging suggestions by email if you like.”

    A bit worrying, to be honest.

    I’ll have a go with what was suggested here, but I have no idea of what to change in the wp_options or how…

    Cheers!

    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    I went into PhpMyAdmin and the values are already set to a:0:{}

    So there is nothing I can do there.

    By the way, I removed the values in wp_options that the plugin developer suggested (although I found only 9, not 10 as there are supposed to be). Nothing helped.

    So failing that, do I have to reinstall WordPress to restore this function? What will I lose and how must I do this to try to keep some sort of history and settings as I have it now?

    Many thanks

    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    Well I have to say that the plugin builder sorted this out for me perfectly. It seems to have been some weirdness created on a Windows server mail option that gets in some way changed when the plugin has the Set the return-path to match the From Email unchecked. Even when the option is checked again, it is as if the server will no longer accept that setting. Mail is actually being sent, but is not leaving the server.
    With a new update to the plugin and the correct setting now enabled, my mail is going as expected and I am back to normal. I hope this might help someone else in the future.

    Thanks to all who tried to help but most especially to Callum Macdonald, plugin developer who went over and beyond the call of duty to sort the issue with me.

    Ellie

Viewing 7 replies - 1 through 7 (of 7 total)
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