Installation fails!

  • Resolved vision-hive

    (@vision-hive)


    6 years ago

    Installation failed: Could not copy file. nextgen-gallery/products/photocrati_nextgen/modules/nextgen_addgallery_page/static/plupload-2.1.1/jquery.plupload.queue/css/jquery.plupload.queue.css

    Windows 7 Ultimate
    Apache/2.4.12
    PHP/5.6.16

    Not a firewall issue.
    Nothing in Apache error log.
    Hundreds of other plugins install just fine.
    Post Gallery has a similar issue.

    Maybe a file name length issue? I doubt it – tried in several installations with shorter paths, same issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @vision-hive,

    Can you please let us know what NextGen Gallery version are you trying to install?

    Mihai

    Thread Starter vision-hive

    (@vision-hive)

    The version that was on www.remarpro.com yesterday.

    Also, it works when I unzip manually to the plugins folder, but not when I upload the zip file or try to install from the plugin admin screen.

    Thanks!

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @vision-hive,

    Can you please check with the hosting support to make sure that the folder/file permissions are correct for the “wp-content/plugins” folder?

    Mihai

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

Viewing 4 replies - 1 through 4 (of 4 total)
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