• Hi there,

    For some time now I’ve not been able to install or update WordPress Core or Plugins via the CLI or admin with the following error:

    Installation failed: Download failed. cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 0

    I am successfully able to download the file via cURL and file_get_contents without any issues yet using download_url/wp_safe_remote_get, it throws the above error and only with download.www.remarpro.com (ACF Pro updated without any issues.)

    This issue seems to effect multiple PHP versions on my computer despite being fully up to date and I’ve reinstalled cURL, OpenSSL and PHP multiple times.

    Any suggestions on where to look next?

    wp-core

    version: 6.7.1
    site_language: en_GB
    user_language: en_GB
    timezone: Europe/London
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: false
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /Users/gavinroberts/Projects/redacted/redacted
    wordpress_size: 60.68 MB (63623046 bytes)
    uploads_path: /Users/gavinroberts/Projects/redacted/redacted/wp-content/uploads
    uploads_size: 54.41 MB (57053656 bytes)
    themes_path: /Users/gavinroberts/Projects/redacted/redacted/wp-content/themes
    themes_size: 209.82 MB (220016426 bytes)
    plugins_path: /Users/gavinroberts/Projects/redacted/redacted/wp-content/plugins
    plugins_size: 22.04 MB (23115339 bytes)
    fonts_path: /Users/gavinroberts/Projects/redacted/redacted/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 3.52 MB (3686400 bytes)
    total_size: 350.47 MB (367494867 bytes) wp-active-theme

    name: TVW (tvw)
    version: undefined
    author: Anonymous
    author_website: (undefined)
    parent_theme: none
    theme_features: core-block-patterns, title-tag, html5, woocommerce, post-thumbnails, menus, widgets-block-editor
    theme_path: /Users/gavinroberts/Projects/redacted/redacted/wp-content/themes/tvw
    auto_update: Disabled wp-themes-inactive (4)

    Twenty Twenty-Five: version: 1.1, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Four: version: 1.3, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Three: version: 1.6, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Two: version: 1.9, author: the WordPress team, Auto-updates disabled wp-plugins-active (2)

    Advanced Custom Fields PRO: version: 6.3.12, author: WP Engine, Auto-updates disabled
    Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Auto-updates disabled wp-plugins-inactive (1)

    WooCommerce: version: 9.7.0, author: Automattic, Auto-updates disabled wp-media

    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: 1
    post_max_size: 512M
    upload_max_filesize: 512M
    max_effective_size: 512 MB
    max_file_uploads: 20
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF
    ghostscript_version: 10.03.1 wp-server

    server_architecture: Darwin 21.6.0 x86_64
    httpd_software: nginx/1.27.1
    php_version: 8.4.4 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 512M
    php_post_max_size: 512M
    curl_version: 8.12.1 OpenSSL/3.4.1 (SecureTransport)
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    current: 2025-02-26T06:13:15+00:00
    utc-time: Wednesday, 26-Feb-25 06:13:15 UTC
    server-time: 2025-02-26T06:13:14+00:00 wp-database

    extension: mysqli
    server_version: 5.7.44
    client_version: mysqlnd 8.4.4
    max_allowed_packet: 1073741824
    max_connections: 100000 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /Users/gavinroberts/Projects/redacted/redacted/wp-content
    WP_PLUGIN_DIR: /Users/gavinroberts/Projects/redacted/redacted/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable acf

    version: 6.3.12
    plugin_type: PRO
    update_source: ACF Direct
    activated: true
    activated_url: https://redacted
    license_type: Developer
    license_status: active
    subscription_expires: undefined
    ui_field_groups: 1
    php_field_groups: 0
    json_field_groups: 0
    rest_field_groups: 0
    post_types_enabled: true
    ui_post_types: 3
    json_post_types: 0
    ui_taxonomies: 3
    json_taxonomies: 0
    ui_options_pages_enabled: true
    ui_options_pages: 0
    json_options_pages: 0
    php_options_pages: 2
    rest_api_format: light
    registered_acf_blocks: 0
    blocks_per_api_version:
    blocks_per_acf_block_version:
    blocks_using_post_meta: 0
    preload_blocks: true
    admin_ui_enabled: true
    field_type-modal_enabled: true
    field_settings_tabs_enabled: false
    shortcode_enabled: false
    registered_acf_forms: 0
    json_save_paths: 1
    json_load_paths: 1
Viewing 1 replies (of 1 total)
  • The curl version used in your hosting is outdated. It is also not compatible with current requirements for SSL connections. You should therefore contact your hoster’s support team and ask them to update it. If this is not possible, move your project to another package of the hoster or to another hoster.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.