Installation failed: Destination folder already exists

  • Resolved brigadier272

    (@brigadier272)


    4 years, 4 months ago

    Hi,

    I attempted to install Yoast SEO on a brand new wordpress instance and received this message.

    I have looked at my plugin folder in SiteGround and there is definitely no folder for Yoast SEO already in existence, so I am stumped…

    Is the best solution to upload the extracted plugin folder to the /plugins folder?

    I may have previously installed another Yoast solution (Duplicate Post) but I doubt that would be a reason?

    Thanks guys!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter brigadier272

    (@brigadier272)

    Screenshot of my folders is here

    https://prnt.sc/v0gm19

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @brigadier272,

    We apologize for the trouble you are experiencing with our plugin.?This happens when?the plugin is already installed, if a file is missing or corrupt, or if you have renamed the wp-content folder or the wp-content/plugins folder.

    From your screenshot, the /wordpress-seo/ folder is for Yoast SEO plugin. For steps on how to resolve this issue, please refer to our knowledge base article.

    Thread Starter brigadier272

    (@brigadier272)

    Hi, The plugin is not already installed and it was a fresh WordPress install. I have not renamed the wp-content folder or the wp-content/plugins folder as you can probably see from the screenshot I’ve posted.

    I had previously reviewed the knowledge base, however there is no prior install to delete. Do I just upload the extracted Yoast SEO folder to the /plugins folder?

    “If the plugin does not appear in the plugin dashboard, you likely have a missing or corrupt Yoast plugin file. Please delete the Yoast plugin’s folder via FTP and install a fresh copy of Yoast SEO.”

    Thanks,
    Andrew

    Plugin Support Maybellyne

    (@maybellyne)

    Hello Andrew,

    Yes, you can upload the extracted Yoast SEO plugin folder to the plugins folder. And also, the Yoast Duplicate Post plugin has a different folder, /duplicate-post/ which won’t affect your Yoast SEO installation.

    Let’s know how it turns out after the upload.

    Thread Starter brigadier272

    (@brigadier272)

    Thanks Maybellyne. I’m getting an error ‘File Already Exists’ and a long list of files. It is asking me to overwrite or keep existing?

    Plugin Support Maybellyne

    (@maybellyne)

    @brigadier272

    Yes, please choose to overwrite the existing files with the new uploads.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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