Installation failed. Could not create directory …/wp-content/upgrade

  • jamesread

    (@jamesread)


    11 months ago

    I had a relatively painless first time installation of the latest version of WordPress. The problem arises when I try to install a new theme (twenty eleven). The error I get reports that directory …/wp-content/upgrade could not be created.

    I have taken the extreme measure of changing all file and directory permissions to 777. The problem persists so this has nothing to do with permissions.

    I have even assigned the group ownership of all files and directories to www-data so that the nginx web server should be able to create the directory. The problem persists.

    I’ve really run out of ideas at this point. Anyone have any idea why I can’t install a new theme?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Niko

    (@nheeko)

    Hi @jamesread,

    It sounds like you’ve taken several troubleshooting steps already. Let’s try a few more things to pinpoint the issue:

    1. Verify that your server configuration allows for directory creation and write access. Sometimes, server configurations or security modules might restrict directory creation or file writes, even if permissions seem correct.

    2. Try deactivating your plugins and then attempt to install the theme again. Occasionally, conflicts between plugins can cause unexpected issues during theme installations.

    3. If all else fails, you can try manually uploading the theme via FTP/SFTP. Download the theme from www.remarpro.com or the developer’s website, unzip it, and upload the theme folder to /wp-content/themes/.

    If the steps above don’t resolve the problem, it might be worth reaching out to your hosting provider’s support team. They can often assist in diagnosing server-related issues that might be causing the problem.

    Best regards,
    Niko

    Thread Starter jamesread

    (@jamesread)

    when you say check the server configuration do you mean the nginx configuration file? I checked there but didn’t find anything relevant.

Viewing 2 replies - 1 through 2 (of 2 total)
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