Installation failed (ARC 2?)

  • Resolved laurence

    (@loreline)


    5 years, 3 months ago

    Hi,
    This plugin is amazing but I don’t use it anymore as there are many problems whith the “arc” folder (the ARC2 library generates errors once it is installed). Any way to solve this issue?
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author kurt-moser

    (@kurt-moser)

    Hi,
    there are two ways to install ARC2, but you must have access to the WordPress installation on the web server:

    • check if Apache has write permissions for the poolparty-thesaurus folder in the plugin folder and please reactivate the plugin after changing the permissions.
    • or you can install ARC2 manually. Download it from https://github.com/semsol/arc2 and unzip it in the folder poolparty-thesaurus/arc. Please check if ARC2.php is in the folder poolparty-thesaurus/arc, then you have installed ARC2 correctly.

    I hope this helps you.

    Thread Starter laurence

    (@loreline)

    Hi,
    Thank you for your reply! It is not a matter of installing ARC, it is ok with this side. But once it is installed, the system fails with many errors on several files. So it is a bit more than an installation issue… I have used your plugin for the first time 4 years ago and everything was going well at this time. I don’t know if the errors (you can see it in debug mode) are due to ARC2 (which should be update) or between the connexions with ARC. Sorry, it is difficult to explain… except the fact that it does not work at all. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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