Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @admingrosir,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please tell us what error message are you getting when installing the plugin?

    Looking forward to helping you.

    Thread Starter Admingrosir

    (@admingrosir)

    when there is damage I delete and then reinstall the plugin, when I want to install the description the plugin cannot be installed because an error occurred. Sorry, I’ve temporarily removed it for installation, but I’m interested in installing and turning it back on. Thank you for the help

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @admingrosir

    Please enable the error logging by following this guide:
    https://www.hostinger.in/tutorials/how-to-enable-wordpress-error-logging

    Also, did you receive any email to your admin email address when the activation fails?

    If the above method fails, and assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Looking forward to helping you. Thank you.

    Thread Starter Admingrosir

    (@admingrosir)

    OK, I’ll try again. thank you

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @admingrosir,

    If you receive any error message via email or in the browser while activating the plugin do share that with us so we can pinpoint the exact issue and provide further insights.

    Looking forward to hearing back from you. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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