• Resolved ilevi

    (@ilevi)


    I installed, activated the plugin and the installation test debug info follows below. I also created the 2 missing folders but still the installation test wasn’t successful. Please advise.

    WordPress version: 4.8.1
    BackWPup version: 3.4.1
    PHP version: 5.4.45 (64bit)
    MySQL version: 5.6.35-cll-lve
    cURL version: 7.38.0
    cURL SSL version: OpenSSL/1.0.1e
    WP-Cron url: https://badeventer.com/wp-cron.php
    Server self connect: Response Test O.K.
    Document root: /home/ilevi10/public_html/badeventer.com
    Temp folder: Temp folder /home/ilevi10/public_html/badeventer.com/wp-content/uploads/backwpup-e9da5f/ doesn’t exist.
    Log folder: Log folder /home/ilevi10/public_html/badeventer.com/wp-content/uploads/backwpup-e9da5f-logs/ does not exist.
    Server: Apache/2.4.25
    Operating System: Linux
    PHP SAPI: cgi-fcgi
    Current PHP user: ilevi10
    Maximum execution time: 300 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 493
    Server Time: 1:7
    Blog Time: 20:07
    Blog Timezone:
    Blog Time offset: -5 hours
    Blog language: en-US
    MySQL Client encoding: utf8
    PHP Memory limit: 256M
    WP memory limit: 40M
    WP maximum memory limit: 256M
    Memory in use: 40.50 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend Guard Loader, apc, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, soap, sockets, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @ilevi
    Sorry, i did not understand your question, could you please send us your screenshot about what error happened?

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @ilevi,

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),
    Cuong

    Thread Starter ilevi

    (@ilevi)

    Hi,
    Please review the the debug info in my original email and let me know if a backup will work.

    Thanks

    Hi @ilevi, I’m not seeing any issue with your debug info. Are you experiencing an error?

    Thread Starter ilevi

    (@ilevi)

    Hi Brandon,

    The debug info indicates that backup and log folders do not exist but when i check they do exist.

Viewing 5 replies - 1 through 5 (of 5 total)
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