• How can I make ownership option recognize that a customer already bought a product A in the past, so they do not need to purchase product B as the dependency?

    The ownership model is good for new customers, but not for returning one. In other word, I install this plugin after we had customers, and most of us do. It doesn’t make sense to them that they cannot purchase product A anymore unless purchase B. For example B is a Sign-up fee.

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  • Plugin Author SomewhereWarm

    (@somewherewarm)

    Hi there @idiots_guide,

    Thank you for reaching out!

    As far as I understand, a customer purchased product A before. Now, customers can only purchase product A if they also purchase/or already own product B. However, you’d like customers that already own product A to be excluded from this requirement. Is that right?

    If so, then that is not possible. Once you have set dependencies for product A, all future purchases have to respect those rules.

    To achieve that result, it is necessary to write some custom code. Would you perhaps consider hiring a developer to help? For WordPress/WooCommerce customizations, we highly recommend https://codeable.io/.

    Alternatively, if this isn’t what you had in mind, please let me know!

    Does this help?

    Cheers,

    Ilia

    Happiness Engineer

    • This reply was modified 2 years, 11 months ago by SomewhereWarm.
    • This reply was modified 2 years, 11 months ago by SomewhereWarm.
Viewing 1 replies (of 1 total)
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